Grok SOPs 100-500 Flashcards
(168 cards)
1
Q
What is the mission of the Richardson Fire Department?
A
To deliver quality services through highly trained professionals, with a proactive approach to training, planning, and public education.
2
Q
What is the vision statement of the RFD?
A
To be on the leading edge of technology and customer service, maintaining a harmonious environment built on integrity, dedication, and compassion.
3
Q
What does integrity mean in RFD’s values?
A
Firm adherence to a code of values, including honesty, fairness, strong character, trust, respect, and virtue.
4
Q
What is dedication according to RFD values?
A
Wholehearted, unselfish loyalty and commitment to the organization’s worthy goals.
5
Q
How does RFD define compassion?
A
Showing sympathetic concern for others’ suffering, with empathy and a desire to provide aid or mercy.
6
Q
What is the purpose of the RFD Operations Manual?
A
To facilitate efficient delivery of services through established policies, procedures, and guidelines.
7
Q
Who has the authority to establish RFD policies?
A
The Chief of the Department, as vested by the City Charter.
8
Q
To whom do RFD rules apply?
A
All employees of the Richardson Fire Department.
9
Q
What is an objective of the Operations Manual?
A
To promote efficiency, discipline, and high morale while maintaining public confidence.
10
Q
What is left to the integrity of RFD members?
A
Exercising good judgment and initiative in extraordinary circumstances.
11
Q
How are new SOP proposals submitted?
A
Typed and submitted through the chain of command with specific details on changes.
12
Q
Who maintains the master copy of the Operations Manual?
A
The Administrative Section.
13
Q
When is a policy official in the RFD?
A
After approval and initialing by the Chief of the Department.
14
Q
What happens if a part of the Operations Manual is legally invalid?
A
The invalid part does not affect the validity of the remaining manual.
15
Q
How is the Operations Manual distributed?
A
Coordinated through the Administrative Section, available electronically.
16
Q
Who is the Officer in Charge of the Administration Section?
A
The Assistant Chief of Administration.
17
Q
What is a responsibility of the Administration Section?
A
Contracts administration.
18
Q
What is another administrative responsibility?
A
Maintaining the master copy of the Operations Manual.
19
Q
Who oversees Support Services in the Administration Section?
A
A Battalion Chief.
20
Q
What is a Support Services responsibility?
A
Maintaining communications equipment and radios.
21
Q
Who is the OIC of the Operations Section?
A
The Assistant Chief of Operations.
22
Q
How is the Operations Section divided?
A
Into A-Shift, B-Shift, C-Shift, EMS Division, and Training Division.
23
Q
What is a shift responsibility in Operations?
A
Command incidents using RFD policies and guidelines.
24
Q
What is a Training Division responsibility?
A
Developing and implementing training lessons.
25
Who oversees the EMS Division?
The Battalion Chief of EMS.
26
What is an EMS Division duty?
Managing the Infection Control Program.
27
Who is the OIC of the Prevention Section?
The Assistant Chief/Fire Marshal.
28
What is a Prevention Section responsibility?
Developing and enforcing the City of Richardson Fire Code.
29
What does the Prevention Section do for investigations?
Determine the origin and cause of fire and explosion incidents.
30
What is a public outreach program by the Prevention Section?
The Citizen Fire Academy.
31
What is the purpose of the RFD organizational structure?
To ensure safe, efficient delivery of emergency services with clear accountability.
32
Who appoints the Chief of the Department?
The City Manager, per the City Charter.
33
To whom does the Assistant Chief Fire Marshal report?
The Chief of the Department.
34
How many Fire Captains are in the RFD?
Twenty-five, with seven per shift and others in Training, Administration, and EMS.
35
What is the role of a Driver/Engineer?
Operate specific apparatus, reporting to the Company Officer.
36
What is a Firefighter Special Assignment?
Firefighters on a 40-hour work week for extended special tasks.
37
What is the City of Richardson’s discrimination policy?
Prohibits discrimination based on age, color, disability, race, religion, sex, or other protected characteristics.
38
Who does the discrimination policy apply to?
All employees, citizens, vendors, and visitors in the workplace.
39
What happens to employees violating the discrimination policy?
They face disciplinary action, up to termination.
40
What is the RFD’s policy on sexual harassment?
Strict compliance with the City’s policy prohibiting harassment.
41
What should employees do if harassed?
Report to their supervisor, HR, or the City’s EEO Officer.
42
What is the RFD’s drug-free workplace policy?
Prohibits unlawful drug or alcohol use on duty or city property.
43
When is substance abuse testing conducted?
Pre-employment, post-accident, and for reasonable suspicion.
44
What happens if an employee refuses substance testing?
It’s deemed insubordination, risking termination.
45
What must employees report regarding drug offenses?
Any conviction or probation within five days to their supervisor.
46
What is the Employee Assistance Program?
A program via CORPlan to help with personal or behavioral issues.
47
What is allowed for personal use of RFD computers?
Limited use for news, weather, banking, or education.
48
What is prohibited on RFD email?
Offensive jokes, vulgar language, or chain letters.
49
Who can use city computers?
Only current employees, not citizens, retirees, or visitors.
50
What is the policy on personal cell phones during calls?
They must be off or silent during responses, training, or public events.
51
What is an appropriate use of apparatus cell phones?
Coordination during MVCs or structure fires.
52
When can city cell phones be used for emergencies?
As an alternative if the apparatus radio is disabled.
53
What is the RFD’s ADA policy?
Comply with ADA to ensure equal access to programs and services.
54
What is the File of Life Program?
Provides vital medical info for emergencies, designed for those with serious conditions.
55
What is an invalid assist service?
Helping mobility-impaired individuals who have fallen, via 911 calls.
56
How does RFD assist during power outages?
Transport those needing oxygen to care facilities.
57
What is the KNOX-BOX system used for?
Allows emergency access for mobility-impaired occupants.
58
What is a Functional Needs Translation Tool?
A communication aid for those with speech, hearing, or vision impairments.
59
How does RFD assist with smoke detectors?
Installs detectors for those unable to do so themselves.
60
What city policy governs internet usage?
Electronic Communications and Technology Resources policy.
61
Who supervises apparatus maintenance checks?
The Company Officer.
62
When are daily apparatus checks started?
At the beginning of each shift.
63
Where are apparatus checks documented?
In FireWorks.
64
Who reviews daily apparatus checks?
The Company Officer.
65
When are weekly apparatus checks completed?
On the assigned Monday before 1900 hours.
66
How are minor apparatus issues reported?
Noted in FireWorks’ Vehicle maintenance check with remarks.
67
What happens with safety-related apparatus issues?
Report to the Shift Battalion Chief and take the unit out of service.
68
How is an out-of-service vehicle documented?
Create a new Vehicle maintenance check in FireWorks with remarks.
69
Who is contacted for after-hours apparatus repairs?
The on-call fleet mechanic.
70
When are apparatus waxed?
First Wednesday of May and November.
71
How is vehicle damage reported?
Immediately to the on-duty Battalion Chief via FireWorks.
72
What reports are needed for vehicle damage?
Incident Investigation Report, Vehicle Accident Report, and Police Report.
73
What should be done with photos of vehicle damage?
Attach them to the incident documentation.
74
Where are citizens directed for vehicle damage claims?
To www.cor.net under 'City Secretary: Claims.'
75
What if the outside party is not at the damage scene?
Leave and mail a Claims Contact Sheet.
76
What requires a substance abuse test after vehicle damage?
Damage involving vehicles, property, or injury.
77
Who ensures vehicle damage reports are completed?
The Battalion Chief.
78
How is equipment damage reported?
Via FireWorks 'Work Orders' with details of damage or loss.
79
What is required for injuries from vehicle accidents?
A FireWorks incident report with a casualty section.
80
Who is notified for non-urgent injury testing?
Assistant Chief of Administration and HR Director.
81
Who supervises station cleaning?
The Station Officer.
82
When is daily station cleaning scheduled?
Between 0700 and 1200 hours.
83
What is cleaned daily in bedrooms?
Sweep floors, empty trash, check bulbs, straighten items.
84
What is cleaned in bathrooms daily?
Sinks, urinals, commodes, mirrors, and floors.
85
What is done weekly on Mondays at stations?
Clean engine room windows, doors, and organize storage.
86
What is cleaned on Tuesdays weekly?
Bedrooms, bathrooms, and dayroom walls and showers.
87
What is done on Thursdays weekly?
Clean outside areas, windows, and blow off walks.
88
What is cleaned yearly in March?
Deep clean stations, including lockers and cabinets.
89
Who conducts annual station fire inspections?
The Fire Marshal Office.
90
Where are station inspection records kept?
In FireWorks.
91
Who approves FTC facility use?
Battalion Chief or Captain of Training via email.
92
What must an FTC use request include?
Date, time, nature, area, participants, and equipment needs.
93
What is the FTC conduct rule?
Maintain professional, respectful behavior.
94
Who provides supplies at the FTC?
Each department using the facility.
95
What is required after using FTC training rooms?
Clean up and restore to original condition.
96
Who can use the FTC kitchen?
Those approved by the Battalion Chief or Captain of Training.
97
What is the RACES access rule at FTC?
Wear city ID and limit to lobby, restroom, and radio room.
98
Who operates FTC fire control props?
Only trained Fire Control Operators.
99
When are station generators tested?
Every Tuesday.
100
Where is the Generator Log Form kept?
In a slipcover on the generator’s electrical panel.
101
What is checked before running a generator?
Oil, fuel, belts, battery, coolant, and ground wire.
102
How are generator issues reported?
Email SCADA, Assistant Chief of Administration, and Battalion Chief.
103
Where are 911 phones located at stations?
Near the entry or in the public area.
104
When are 911 phones tested?
Sunday mornings.
105
How is a 911 phone test conducted?
Push the button to initiate a 911 call and verify with the call taker.
106
What if a 911 phone is out of service?
Post an 'Out of Service' sign until repaired.
107
Who is responsible for flag display at stations?
The Station Officer.
108
How should the U.S. flag be displayed?
Daily from sunrise to sunset, weather permitting.
109
When is the flag flown at half-staff?
By order of the President, Chief, or City Manager for deaths of officials.
110
Who provides PPE for RFD personnel?
The City of Richardson Fire Department.
111
What NFPA standard governs PPE selection?
NFPA 1971, Standard on Protective Ensemble for Structural Fire Fighting.
112
What is included in a PPE risk assessment?
Type of duties, frequency of use, and incident operations.
113
How often is the PPE risk assessment reviewed?
At least every 2 years or when changes affect findings.
114
What are the basic PPE ensemble components?
Helmet, hood, coat, pants, suspenders, gloves, boots.
115
Who maintains RFD PPE records?
A designated Station 2 Captain.
116
What is recorded in PPE documentation?
Person issued, condition, manufacturer details, and inspection dates.
117
How is PPE stored to extend its life?
Clean, dry, in a well-ventilated area, away from sunlight.
118
When must the full PPE ensemble be worn?
During reported fires, rescues, MVAs, and hazmat incidents.
119
What PPE is worn for traffic-related incidents?
Helmets and ANSI Class 2 reflective vests.
120
When are firefighting gloves required?
For maximum hand protection from fire, chemicals, or pathogens.
121
What PPE is used for power tool maintenance?
Gloves and safety glasses or goggles.
122
When is hearing protection required?
In high-noise environments or when operating power tools.
123
Who cleans PPE after use?
The employee, per manufacturer’s instructions and NFPA 1851.
124
What is prohibited in PPE cleaning?
Chlorine bleach, high-velocity water jets, and station washing machines.
125
How often is advanced PPE cleaning required?
Every six months for in-use ensemble items.
126
What is Preliminary Exposure Reduction (PER)?
Removing exterior soiling on-scene to minimize contamination.
127
How is PER performed?
Brushing dry debris or rinsing with low-pressure water.
128
What happens to PPE exposed to lithium-ion smoke?
Gross decontamination, bagged, and sent for Redzone CO2 cleaning.
129
How is contaminated PPE handled?
Isolated, tagged, bagged, and decontaminated per NFPA 1851.
130
What prevents PPE cross-contamination?
Cleaning soiled items and avoiding living areas.
131
Where should soiled PPE not be taken?
Into fire station living areas or personal vehicles.
132
How often is PPE inspected?
Upon issue, at shift start, and after each use.
133
What is checked on PPE coats during inspection?
Soiling, rips, thermal damage, and seam integrity.
134
What is inspected on PPE hoods?
Contamination, tears, and particulate-blocking layer damage.
135
How are PPE repairs handled?
By manufacturer-approved contractors after advanced cleaning.
136
When is PPE retired?
After 10 years from manufacture or if unrepairable.
137
What happens to retired PPE?
Destroyed or marked for non-live fire training.
138
How is PPE handled in a firefighter fatality?
Retained by the Fire Marshal’s Office as evidence.
139
What NFPA standard governs SCBA selection?
NFPA 1981, Standard on Open-Circuit SCBA.
140
When must SCBA be worn?
In hazardous atmospheres or confined spaces.
141
Who can downgrade to APRs at hazmat incidents?
The officer in charge after a hazard assessment.
142
Who inspects SCBA daily?
Each member for their assigned position.
143
What is checked during SCBA daily inspection?
Air cylinder, hoses, regulator, and distress alarm.
144
How often are spare SCBAs inspected?
Weekly at Station 3.
145
Who conducts annual SCBA servicing?
Certified SCBA Technicians at Station 3.
146
How are SCBA repairs documented?
Via a FireWorks Work Order with a full explanation.
147
What happens if an SCBA fails?
Secured at Station 3 with manufacturer notification.
148
How is SCBA cleaned?
With a germicidal solution of bleach and water.
149
What precautions are taken for facepiece cleaning?
Avoid abrasive cleaners and air-dry to prevent mildew.
150
How are contaminated SCBAs disposed of?
Per contamination type and governmental regulations.
151
Where are SCBA facepieces stored?
In protective mask bags with personal PPE.
152
What is done with spare SCBA facepieces?
Sanitized with germicidal solution before reuse.
153
When are SCBA amplifiers used?
Whenever SCBA is utilized.
154
How often is breathing air quality tested?
Every three months by an ISO 17025 lab.
155
What happens if air system contamination is suspected?
The compressor remains out of service until passing results.
156
Where are air quality results posted?
Within 6 feet of the compressor or storage cylinders.
157
How are SCBA cylinders stored?
At full charge after use.
158
What is done with expired air cylinders?
Tagged 'Out-of-Service' and sent for hydrostatic testing.
159
How is fire hose identified?
With stenciled numbers including year, size, ID, and color.
160
When is hose tested annually?
In April, overseen by the 'B' Shift Station 6 Officer.
161
What is the test pressure for 1.75-inch hose?
300 psi for 5 minutes.
162
How is damaged hose handled?
Removed, labeled, and reported to the 'B' Shift Station 6 Officer.
163
Where are hose test results recorded?
In FireWorks Inventory Item module.
164
How is hose cleaned after a fire?
With a hoseline or reel line before reloading.
165
Who maintains CO2 extinguisher records?
The 'A' Shift Station 4 Officer.
166
How often are apparatus extinguishers inspected?
Every Monday during apparatus checks.
167
When are CO2 extinguishers hydrostatically tested?
Every 5 years.
168
"Where are
