Grok SOPs 600s Flashcards
(133 cards)
1
Q
Who do general orders apply to?
A
All employees of the Richardson Fire Department.
2
Q
What is prohibited regarding false statements?
A
Making false or misleading statements to superiors or officials.
3
Q
How early must members notify inability to report?
A
At least one hour prior to their tour of duty.
4
Q
What must members provide when notifying absence?
A
A contact telephone number.
5
Q
What is considered reporting to work?
A
Assignment to a school, class, or special program.
6
Q
Where must members remain until relieved?
A
At their assigned Fire Station.
7
Q
What is prohibited about criticizing the department?
A
Criticism that impairs operations or efficiency.
8
Q
Who must members notify of matters affecting the department?
A
Their immediate supervisor.
9
Q
When are most assigned activities scheduled?
A
Between 0700 and 1700 hours.
10
Q
What is prohibited about endorsing products?
A
Endorsing services or brands in an official capacity.
11
Q
What is expected at dispatched incidents?
A
Members exert their greatest effort to perform.
12
Q
Who is allowed in fire or danger areas?
A
Only Fire, Police, or authorized personnel.
13
Q
What is done with found personal articles?
A
Given to the Officer in command for return to the owner.
14
Q
Who can possess firearms in Fire Stations?
A
Only Arson Investigators and authorized police officers.
15
Q
Who approves loaning department property?
A
The Chief, Assistant Chief, or Battalion Chief of Administration.
16
Q
What equipment cannot be loaned?
A
Emergency equipment affecting company capabilities.
17
Q
When are social gatherings allowed in stations?
A
With permission from the Station Officer and Battalion Chief.
18
Q
Where can trailers be parked?
A
At the Fire Training Center or Stations 1, 3, 4, 5, or 6.
19
Q
How long can trailers stay at Stations 4, 5, or 6?
A
No more than 48 hours.
20
Q
Who approves extended trailer parking?
A
An Assistant Chief or the Chief of the Department.
21
Q
Who handles house dues for meals?
A
The Station Officer or designated individual.
22
Q
What is reported for lost personal items?
A
A report through channels to the Chief of the Department.
23
Q
How are transfer requests submitted?
A
In writing, stating the reason, to the Battalion Chief.
24
Q
How should supervisors manage?
A
In an effective, considerate manner.
25
What is done with conflicting orders?
Inform the issuer of the conflicting order for guidance.
26
What is the responsibility regarding department property?
Safekeeping and proper care.
27
What precautions avoid injury?
Exercise caution and good judgment.
28
What is practiced with supplies?
Economy in use of supplies and metered services.
29
What conduct is prohibited on duty?
Boisterous conduct or language.
30
What must members know about equipment?
Be thoroughly familiar with all equipment they use.
31
What is accepted when acting in a higher rank?
Responsibility for those duties.
32
What acts bring discredit to the department?
Any act that might bring discredit is prohibited.
33
How should members conduct themselves?
As law-abiding, self-respecting citizens.
34
What gambling is allowed?
Football pools or lotteries in private, with equal chances.
35
How is courtesy shown?
To the public and other department members.
36
How is department business transacted?
Through the immediate supervisor unless directed otherwise.
37
What is the open door policy?
Talk to a higher supervisor through supervisory channels.
38
What is reported before tour completion?
Any accident, sickness, or injury on duty.
39
What changes are reported via forms?
Phone number, emergency contact, or marital status.
40
What form reports address changes?
TMRS Address or Name Change form.
41
What is reported immediately?
Loss of uniforms, badges, or department property.
42
How are members’ uniforms kept?
Neat and clean.
43
When are sleeping hours?
From 1700 to 0615.
44
When are naps allowed?
At the Station Officer’s discretion, not interfering with duties.
45
How is resignation notice filed?
Two weeks in advance to the Chief of the Department.
46
How are Officers addressed?
By their appropriate rank.
47
When are recreational activities allowed?
After 1700 weekdays, 1200 weekends/holidays.
48
Can members refuse compensation for duty?
Yes, they must refuse any rewards.
49
What is prohibited regarding violence?
Using violence, abuse, or threats against any person.
50
How are station phones answered?
Courteously, identifying the station and member.
51
What is prohibited about hair styles?
Extreme or fad styles that attract attention.
52
What facial hair is allowed for males?
A neatly trimmed mustache not contacting SCBA seal.
53
What are the nail polish rules for females?
Soft or pastel colors, one color at a time.
54
What jewelry is permitted?
Wristwatch, one ring per hand, and medical necklaces.
55
What tattoos are prohibited?
Those with sexual, indecent, or offensive themes visible to the public.
56
What must be buttoned on Class B uniforms?
All buttons except the top button.
57
Where is the RFD patch worn?
Centered on the left sleeve of appropriate uniforms.
58
What is the badge color for Captains?
Gold.
59
When is the Class A uniform worn?
For special occasions or with Chief’s permission.
60
What does the Class C uniform include?
Navy-blue polo, trousers or shorts, and black shoes.
61
When can the Class D uniform be worn?
For training, exercise, or after 1700 emergency responses.
62
What attire is used for court appearances?
Class A uniform unless otherwise directed.
63
Who authorizes uniform allotments?
The Assistant Chief of Administration.
64
What happens to uniforms upon leaving RFD?
Returned or paid for at purchase price.
65
Who determines FLSA exempt status?
City of Richardson Human Resources Department.
66
What is the shift work period?
An 18-day work period.
67
How many hours trigger overtime pay?
Over 144 hours in an 18-day work period.
68
What is a 2080 employee?
Staff assigned to a 40-hour work week.
69
Who maintains ExecuTime schedules?
Fire Management Technicians for Operations and Administration.
70
When are timesheets locked?
Every other Monday at noon.
71
What is required for non-scheduled hours?
Activity Code and Activity Comments in ExecuTime.
72
What are tour shift hours?
48 hours on, 96 hours off.
73
When is tour change time?
0700 hours.
74
What prevents working over 96 hours?
Requires Shift Battalion Chief’s permission.
75
How are school attendance hours managed?
Off Sunday before or Saturday after to avoid seven days.
76
What leave counts as work time for overtime?
Vacation, holiday, bereavement, and jury duty.
77
How many holiday hours are accrued yearly?
72 hours plus 8 personal holiday hours.
78
What is the vacation accrual limit?
160 hours.
79
How much comp time can be accrued?
160 hours.
80
What is step-up pay?
Pay for temporary assignment to a higher classification.
81
How much is paramedic pay after 10 years?
\$150.
82
What items are excluded from the third paycheck?
Additional pays, deferred compensation, and insurance deductions.
83
What is the callback hotline’s operating hours?
0600 to 1700.
84
What info is left on the callback hotline?
Name, ID, callback hours, and contact numbers.
85
What happens if a member refuses callback?
Ineligible for voluntary overtime for 3 months.
86
Who can override callback procedures?
The Fire Chief, Assistant Chief, or Battalion Chief.
87
When are move requests not accepted?
After 1700 the evening before a shift.
88
How is the callback list ranked?
By fewest callback hours worked in the quarter.
89
Who can contact the Chaplain?
Any officer or member aware of a situation needing support.
90
What situations warrant Chaplain contact?
Death, injury, or hospitalization of a member or family.
91
What must the Chaplain abide by?
RFD HIPAA Guidelines and confidentiality rules.
92
What is a goal of CISM intervention?
Reduce the intensity of stress reactions.
93
When should CISM be considered?
For incidents like child deaths or fire fatalities.
94
What are PTSD symptom categories?
Intrusive memories, avoidance, and increased arousal.
95
What assistance is available for PTSD?
Employee Assistance Program, Chaplain, Peer Support.
96
Who authorizes Peer Support funding?
The Assistant Chief of Administration.
97
What is the Clinical Consultant’s role?
Manage psychological aspects and advise the Team Leader.
98
Who selects the Peer Support Team Leader?
Peer Support Team Members, approved by the Clinical Consultant.
99
What do Peer Support Members provide?
Crisis intervention and referrals to mental health professionals.
100
Is Peer Support mandatory?
No, it is voluntary.
101
What is the confidentiality policy for Peer Support?
No records identifying users are maintained.
102
When is Peer Support confidentiality breached?
For imminent threats, child/elder abuse, or legal issues.
103
What social media rule applies to Peer Support?
Refrain from posting about incidents for 24 hours.
104
Who is eligible for Peer Support membership?
Employees in good standing, not under investigation.
105
What training is required for Peer Support?
Peer Support Classes and annual recurrent training.
106
Can supervisors order Peer Support contact?
No, it cannot be ordered or tied to discipline.
107
When is Peer Support contact info provided?
For on-the-job injuries, FMLA, or internal investigations.
108
What incidents trigger Peer Support activation?
Traumatic events involving children or mass casualties.
109
When are annual evaluations prepared?
By September 1, covering the prior 12 months.
110
What is a special evaluation?
An evaluation given at any time for specific issues.
111
Where is smoking prohibited?
Within 50 feet of LEED buildings and on apparatus.
112
Can smokeless tobacco be used on apparatus?
No, it is prohibited.
113
What is prohibited in work-related pranks?
Acts that risk injury, damage, or delay response.
114
What is bullying defined as?
Repetitive aggressive acts to humiliate or intimidate.
115
What should a bullied member do?
Ask the perpetrator to stop and report to a supervisor.
116
What is the coaching time frame in CPIP?
Up to 10 shifts, determined by the supervisor.
117
What is a Performance Improvement Plan?
A written plan to improve performance over up to 30 shifts.
118
Can employees on PIP work overtime?
No, unless extreme staffing needs exist.
119
Where are TCFP certification standards posted?
On the TCFP website.
120
Who processes initial firefighter certifications?
Battalion Chief of Training or EMS.
121
What is the travel approval process?
Pre-approved by a Battalion or Assistant Chief.
122
What is investigated in an accident?
Contributing factors, weather, and driving techniques.
123
Who conducts accident investigations?
The on-duty Battalion Chief or Section Commander.
124
What is an Administrative Inquiry?
An investigation into allegations of employee misconduct.
125
What is considered misconduct?
Violations of rules, policies, ordinances, or laws.
126
How are complaints originated?
From external or internal sources.
127
What protects employees from false allegations?
A thorough investigative process.
128
What is required in an official statement?
Truthful, detailed information about the incident.
129
What is the time limit for internal investigations?
60 calendar days, unless extended for specific reasons.
130
What is a 'Not Sustained' disposition?
Investigation lacks evidence to prove or disprove the allegation.
131
What is sexual misconduct?
Sexual contact or activity on duty or department property.
132
When is sexual misconduct reported?
Immediately to a supervisor via the chain of command.
133
What training is required for sexual misconduct?
Specific training on policy elements for all personnel.
