leadership (ch14)

Question 1

good leaders inspire and motivate which leads to

Answer 1

1. boosting productivity
2. innovation
3. satisfaction
4. commitment

Question 2

formal vs informal leadership

Answer 2

formal: people with titles
informal: do not have formal authority but are well liked and highly skilled so they influence people

Question 3

what quality traits sets leader apart from followers

Answer 3

confidence
integrity
intelligence

Question 4

how leaders might be judged

Answer 4

1. unit performance metrics
2. leader’s superior
3. leader’s followers

Question 5

what is unit performance metrics

Answer 5

measurable outcomes

Question 6

what is leader’s superiors

Answer 6

supervisors and high level managers asses leader based on how well they meet organizational goals

Question 7

what is leader’s followers

Answer 7

employee related outcomes: low absence rate, reduced turnover

Question 8

leader vs manager

Answer 8

1. leader will help team and put in the work with them to reach goal
2. manger will instruct others without getting involved

Question 9

what is leader effectiveness

Answer 9

refers to how successful a person is in a leadership role

Question 10

leader effectiveness is measured by

Answer 10

1. achieving goals
2. improve performance and enhance teamwork
3. build mutual trust with team members

Question 11

what is leader emergence

Answer 11

refers to how someone becomes recognized as a leader even without a formal title

Question 12

leadership behaviors

Answer 12

1. consideration
2. initiating structure

Question 13

what is consideration

Answer 13

refers to how much a leader shows care, respect and support

Question 14

what is initiating structure

Answer 14

refers to how much a leader focuses on task completion and goal achievement

Question 15

life cycle theory of leadership

Answer 15

1. low relationship and low task
2. high relationship and low task
3. high relationship and high task
   4.low relationship and high task

Question 16

what is low relationship and low task

Answer 16

delegating

Question 17

what is high relationship and low task

Answer 17

participating: low directions but high support and encouragement

Question 18

what is high relationship and high task

Answer 18

selling: high direction and high support

Question 19

what is low relationship and high task

Answer 19

telling: high direction but low support

Question 20

leadership styles

Answer 20

1. autocratic
2. consultative
3. facilitative
4. delagative

Question 21

what is autocratic

Answer 21

leader makes decision alone

Question 22

what is consultative

Answer 22

leader asks for input then makes final decision

Question 23

what is facilitative style

Answer 23

leader is equal with employees in discussion and decision is made by majority vote

Question 24

what is delegative style

Answer 24

leader is hands off in decision making, employees decide within set boundaries

Question 25

what is situational leadership

Answer 25

effectiveness of a leader depends on the situation and there is no best leadership style

Question 26

leadership situational styles and behaviors

Answer 26

1. idealized influence 2. individualized considerations 3. inspirational motivation 4. intellectual stimulations

Question 27

what is idealized influence

Answer 27

leader is a role model, followers want to identify and copy the leader

Question 28

what is individualized consideration

Answer 28

when a leader gives personal attention to each follower this helps them reach full potential

Question 29

what is inspirational motivation

Answer 29

leader motivated the team by sharing an exciting goal for the future

Question 30

what is intellectual stimulation

Answer 30

leader challenges people to think differently and be creative

Question 31

transactional vs transformational leadership style

Answer 31

transactional: exchange of reward for performance transformational: inspiring and changing people

Question 32

what does transactional leadership involve

Answer 32

1. management by exception (MBE) 2. contingent reward behavior

Question 33

what is management by exception

Answer 33

active: leader watches for mistakes and corrects them quickly passive: leader waits for a problem to happen then reacts

Question 34

what is contingent reward behavior

Answer 34

leader offers rewards when tasks are completed well

Question 35

response to problem transactional vs transformational

Answer 35

transactional: responsive- respond to problem as they happen transformational: proactive act in advance to prevent issue

Question 36

system in transactional vs transformational

Answer 36

transactional: follow system without changing transformational: always try to improve system

Question 37

motivation style for transactional vs transformational

Answer 37

transactional: motivates by giving rewards for success transformational: encourages people to work hard

Question 38

2 categories that lessen the need for a leader

Answer 38

substitutes neutralizers

Question 39

what are substitutes

Answer 39

they reduce the importance for a leader but help employee perform well

Question 40

what are neutralizers

Answer 40

reduce leader’s ability to influence performance but they do not improve performance themselves

Question 41

what is global leadership

Answer 41

ability to lead and influence people from diverse culture

Question 42

characteristics of global leadership

Answer 42

1. unbridled inquisitiveness 2. personal character 3. duality 4. savvy

Question 43

what is unbridled inquisitiveness

Answer 43

a strong want to learn about other cultures

Question 44

what is personal character

Answer 44

integrity, resilience, and emotional strength

Question 45

what is duality

Answer 45

ability to balance opposing perspectives (local vs global)

Question 46

what is savvy

Answer 46

intelligence to navigate complex global environments