organizational structure ch15

Question 1

what is organizational structure

Answer 1

how jobs and tasks are divided and coordinated

Question 2

what is organizational chart

Answer 2

visual representation of job positions and reporting relationships

Question 3

elements of organizational structure

Answer 3

1. work specialization
2. chain of command
3. span of control
4. centralization
5. formalization

Question 4

what is work specialization

Answer 4

degree to which tasks are divided into separate jobs

Question 5

what is chain of command

Answer 5

who report to who, formal authority

Question 6

what is span of control

Answer 6

number of subordinates a manger oversees

Question 7

what is centralization

Answer 7

where decisions are formally made in an organization

Question 8

what is formalization

Answer 8

degree to which rules and procedures are used to standardize behavior of employees

Question 9

what is a mechanists structure

Answer 9

standardized

Question 10

what is an organic structure

Answer 10

flexible

Question 11

specialization in mechanist vs organic

Answer 11

mechanist: high
organic: low

Question 12

hierarchy in mechanist vs standard

Answer 12

mechanist: clear
standard: flexible roles

Question 13

decision making in mechanist vs organic

Answer 13

mechanist: centralized
organic: decentralized

Question 14

communication in mechanist vs organic

Answer 14

mechanist: vertical
organic: lateral

Question 15

tasks in mechanist vs organic

Answer 15

mechanist: routine tasks
organic: adaptive and innovative

Question 16

what is organizational design

Answer 16

process of creating, selecting, or changing the structure of an organization

Question 17

factors that influence organizational design

Answer 17

1. business environment
2. company strategy
3. technology
4. company size

Question 18

common organizational forms

Answer 18

1. simple structure
2. bureaucratic structur

Question 19

what is simple structure

Answer 19

features a flat hierarchy with one central decision maker, it’s typically used in small businesses

Question 20

types of bureaucratic structure

Answer 20

1. functional structure
2. multidivisional structure
3. matrix structure

Question 21

what is functional structure

Answer 21

employees are grouped by function, efficient for specialization but can lead to department isolation

Question 22

what is multi-divisional structure

Answer 22

1. product division
2. geographic division
3. client based division

Question 23

what is product division

Answer 23

division based on products the company produces

Question 24

what is geographic division

Answer 24

division based on different locations/regions the company does business in

Question 25

what is client based division

Answer 25

focus on serving specific customer group

Question 26

what is matrix structure

Answer 26

1.mix between functional and product structure 2.allows organizations to put together flexible teams based on experience and skills 3. gives employees 2 chains of command (2 managers)

Question 27

what is restructuring

Answer 27

the process of changing an organization’s structure

Question 28

effect of restructuring on job performance

Answer 28

1. has a weak negative effect on performance 2. task performance decreases in organizations undergoing restructuring

Question 29

effect of restructuring on organizational commitment

Answer 29

1. moderate negative effect on commitment 2. affective commitment tends to be lower