team characteristics and diversity (ch11)

Question 1

team characteristics

Answer 1

a team consists of 2 or more people that are interdependent, and they work together overtime to achieve specific task oriented goals

Question 2

types of teams

Answer 2

1. work teams
2. management teams
3. parallel teams
4. project teams
5. action teams

Question 3

what are work teams

Answer 3

focus on providing good or services. they have a long life span and high member involvement

Question 4

example of work teams

Answer 4

sales team

Question 5

what are management teams

Answer 5

they make sure all departments in a company are working towards the same goal. it consists of mangers from different functional areas. has long life span and moderate member involvement

Question 6

what are parallel teams

Answer 6

provide recommendation and resolve issues. life span varies and low member involvement

Question 7

example of parallel team

Answer 7

advisory council committee

Question 8

what is project team

Answer 8

a group of individuals who work together to produce a one time output with a defined goal and timeline. life span varies and member involvement varies

Question 9

example of project team

Answer 9

research and development team

Question 10

what are action teams

Answer 10

a specialized group that performs complex tasks under high pressure. life span varies and member involvement varies

Question 11

example of action team

Answer 11

surgical team

Question 12

what is virtual team

Answer 12

group of individuals who work together towards a common goals but are geographically dispersed and rely on electronic communication

Question 13

what is team development model 1

Answer 13

1. forming
2. storming
3. norming
4. performing
5. adjourning

Question 14

what is forming

Answer 14

initial stage where team members get to know each other and understand their roles

Question 15

what is storming

Answer 15

conflicts arise as members hold onto their own ideas and resist other perspectives

Question 16

what is norming

Answer 16

after conflicts members recognize the need to cooperate to achieve team goals

Question 17

what is performing

Answer 17

teams fully understand their roles and are highly productive

Question 18

what is adjourning

Answer 18

once project is achieved the team separates

Question 19

what is team developed model 2 named

Answer 19

punctuated equilibrium model

Question 20

what is model 2 (punctuated equilibrium model)

Answer 20

1. first half of the project: stability and routine: members establish initial assumptions and working habits and this behavior becomes a habit
2. midway point: realization and urgency: a sudden realization occurs that current method won’t lead to success. the team most change approach or risk failure
3. final push: adaptation and execution: teams that adjust their strategy make significant process toward completion

Question 21

define task interdependence

Answer 21

the degree to which team members need to interact and rely on each other to complete individual tasks

Question 22

what is high interdependence

Answer 22

team heavily relies on each other

Question 23

what is low interdependence

Answer 23

team members work independently with minimal reliance on each other

Question 24

what is goal interdependence

Answer 24

team members have a shared vision of the team’s goals and align their own goals with it

Question 25

what is outcome interdependence

Answer 25

the extent to which team members share in reward or consequence of team’s performance

Question 26

aspects of team composition

Answer 26

1. member roles 2. member ability 3. member personality 4. team diversity 5.team size

Question 27

what is member roles

Answer 27

expected pattern of behavior for a team member. helps clarify each person’s responsibility and contribution to the team

Question 28

what is member ability

Answer 28

skills, knowledge, and talents of the team need to be relevant to the tasks

Question 29

what are examples of member personality

Answer 29

1. agreeableness: cooperative and trusting 2. conscientiousness: dependable, organized and driven towards the goal 3. extraversion: social, energetic, and optimistic

Question 30

types of team diversity

Answer 30

1. similarity-attraction approach: people are naturally drawn to those similar to them 2. surface level diversity: observable attributes such as race and gender and age 3. deep level diversity: less visible differences like attitudes, values, and personality

Question 31

team size effect

Answer 31

large teams are more effective for bigger projects smaller teams have higher member satisfaction