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LilG_CoJe > LilG_Xu > Flashcards

LilG_Xu Flashcards

(50 cards)

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1
Q

The 7 categories included under the Browse section on Xumo

A

NOW TV, Latino, Black Experience, LGBTQ+, International, Asian American, Native American

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2
Q

What 3 types of PINs can be set up on a Xumo Stream box?

A

PIN for Purchase, PIN for Apps, PIN for Apps menu

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3
Q

Xumo is a joint venture between Comcast and this competitor?

A

Charter Communications

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4
Q

Affordable and innovative smart TV with a single integrated interface + voice remote, to access live and on demand streaming content from 100s of apps and services.

A

Xumo TV

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5
Q

What feature would you use on Xumo TV to create a personalized playlist?

A

My List

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6
Q

Where are Xumo TVs not sold?

A

Xfinity Retail Stores

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7
Q

New customers who purchase a Xumo TV are currently eligible to receive Peacock Premium at no additional cost for this amount of time.

A

6 months

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8
Q

Customers across the U.S. do not need these two Xfinity related qualifiers to enjoy Xumo TV

A

To be an Xfinity customer or to live in the service footprint

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9
Q

What three manufacterers make Xumo TVs?

A

Pioneer, Element, Hisense

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10
Q

The size range, in inches, for all makes of Xumo TVs?

A

24” - 86”

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11
Q

Xumo TVs come with over this number of pre-loaded apps?

A

250 or 250+

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12
Q

The background imagery on Xumo TV has what smart feature?

A

Adapts to different content selections

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13
Q

Xumo TV’s apps row can now be what?

A

Customizable

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14
Q

Xumo TV’s interface now displays key information including these 3 things.

A

Show synopses, duration and ratings

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15
Q

Xumo TV shows progress bars in these 2 contexts?

A

“Continue watching” and the Guide

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16
Q

This is a streaming device for Xfinity Internet customers that plugs into any TV with features such as personal profiles, improved TV guides, and more.

A

Xumo Stream Box

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17
Q

This replaced Flex?

A

Xumo

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18
Q

What remote model pairs with the Xumo Stream Box?

A

XR100

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19
Q

What is the URL a customer can use to order a Xumo Stream Box?

A

*xfinity.com/xumo OR *https://www.xfinity.com/learn/xumostreambox

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20
Q

Not including tax, what is the one-time activation fee that new customers pay to activate the first Xumo Stream Box?

A

$15

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21
Q

What is the cost for the first Xumo Stream Box?

Study These Flashcards
A

$0 or included with your Xfinity Internet service

22
Q

What is the monthly cost for each additional Xumo Stream Box?

23
Q

These Xfinity products are not compatible with Xumo Stream Boxes.

Study These Flashcards
A

Xfinity TV, NOW Internet, Prepaid Internet

24
Q

A Xumo Stream Box Getting Started Kit includes what 5 things?

Study These Flashcards
A

Xumo Stream Box, XR100 remote, power cable, HDMI cable, Getting Started Guide

25
In order to view DVR content on the Xumo Stream Box, what service would be required?
NOW TV
26
What is the Xumo Stream Box error code for "The batteries in your remote control are running low. Please replace them"?
EOS001
27
Xumo Stream Box error codes for "Please wait for your program to load."
EOS002 and EOS003
28
Xumo Stream Box error code EOS018 "Sorry, pause and rewind aren’t available on this channel" uses this troubleshooting step.
Check that you have a valid subscription for the content.
29
These two Xumo Stream Box error codes are related to UHD issues.
EOS010 and EOS014
30
If you receive this Xumo Stream Box error, it means the content isn't available, and isn't an error; no device troubleshooting is needed.
EOS036
31
Xumo Stream Box error "PIN is blocked for 10 minutes for security reasons and cannot be lifted earlier" is related to this code.
EOS017
32
This Xumo Stream Box error code is related to VPN or the box is in an area where streaming isn't allowed.
EOS021
33
The troubleshooting step for these two Xumo Stream Box error codes is "Attempt to link your account again after a few minutes."
EOS032 and EOS033
34
What two new streaming bundles do we offer?
Xfinity StreamSaver and NOW StreamSaver
35
For these 3 subscriptions, you'll need to cancel your existing subscription and purchase these services through Comcast to access them on your Xumo Stream Box.
Cinemax, Starz, and/or MGM+
36
If the Xumo Stream Box was purchased from *xumo.com* what are 3 differences from ones rented through Xfinity?
unable to upgrade to NOW TV; cannot be set as your primary video service device; addition of app buttons on XR100 remote
37
Xfinity StreamSaver saves customers what percentage per year?
30
38
Xfinity StreamSaver saves customers nearly how much per year?
$100
39
Customers can add Xfinity StreamSaver to Xfinity TV or Xfinity Internet for how much per month?
$15
40
Customers can add Xfinity StreamSaver to what 2 Xfinity services?
Xfinity TV and Xfinity Internet
41
NOW StreamSaver can be combined with what service?
NOW TV
42
NOW TV customers can add NOW StreamSaver for how much per month?
$10
43
How much per month is NOW TV Latino as a standalone product?
$10
44
What is the monthly cost of NOW TV Latino with NOW TV?
$40
45
Xfinity StreamSaver, NOW StreamSaver include what 3 streaming services?
Peacock Premium, Apple TV+, and Netflix
46
What products do we NOW offer without annual contracts, credit checks or hidden fees?
NOW Internet, NOW Mobile, NOW TV, NOW TV Latino, NOW StreamSaver, (Xfinity) StreamSaver
47
NOW TV costs how much per month?
$20
48
There are more than how many Spanish language channels with NOW TV Latino?
25+
49
What devices can you use to watch NOW TV and NOW TV Latino with the Xfinity Stream app?
Xfinity Flex, Xumo Stream Box from Xfinity, web, iOS mobile, Android mobile, Fire TV, casting with Google Chromecast or Apple Airplay
50
NOW Streamsaver is how much per month?
$30

LilG_CoJe (44 decks)

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