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LilG_CoJe > TXFoN_111MisQ&UA > Flashcards

TXFoN_111MisQ&UA Flashcards

(72 cards)

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1
Q

The data rate for Dolby Digital Plus 7.1.

A

1.7 Mbps

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2
Q

The data rate for Dolby TrueHD 7.1.

A

18 Mbps

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3
Q

A method of designing modular communication protocols by abstracting separate functions via encapsulation.

A

Encapsulation

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4
Q

What type of impairments is the Xfinity Large Button Voice Remote designed to assist?

A

Visual, dexterity, and cognitive impairments

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5
Q

Project UP has committed to more than this number of partnerships to help bridge the digital divide.

A

1,000+

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6
Q

Which Xfinity app tab allows you to onboard, view, and manage Xfinity Cameras or Works with Xfinity devices?

A

Security Tab

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7
Q

This is an intentional loop in the cable to compensate for expansion and contraction

A

Expansion Loop

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8
Q

You can join the Xfinity Rewards program through the Xfinity app, your X1 TV Box, or by visiting?

A

Join Now

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9
Q

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of women?

A

37.1

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10
Q

According to the 2024 Impact Report, how many ERG Chapters are there, as a round number?

A

250 or 250+

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11
Q

From the customer account in Einstein 360, perform these 2 tasks to access XOE.

A

Click on Services tab then choose Manage Services

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12
Q

XOE will dynamically display available offers, equipment, and these during a change of service.

A

Installation offers

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13
Q

Once accessed through Einstein 360, the XOE screen you will be taken to is this.

A

Xfinity Plan

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14
Q

Since its inception, Internet Essentials has connected how many low-income Americans to the Internet?

A

10 million

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15
Q

How much 5G data is provided with the Unlimited plan?

A

30GB

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16
Q

Time taken to process and deliver upgraded xFi Wireless Gateway equipment.

A

3-5 business days

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17
Q

Duration to hold the reset button to reset the XB8.

A

30 seconds

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18
Q

What feature allows for direct connection of gaming, VoIP, and peer-to-peer applications on your home network?

A

Port Forwarding

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19
Q

Customers requesting a sooner appointment should be offered

A

Automated appointment waitlist. (AAW)

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20
Q

When helping a customer with an internet Connectivity issue, which behaviors are the most important to display?

A

Make it Effortless, Be Warm/Friendly, Show Appreciation.

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21
Q

To tune your TV to a selected program in TV Listings, tap this option in the Xfinity TV Remote app.

A

Watch on TV

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22
Q

This must be active and compatible with the Xfinity TV Remote app to tune your TV using the app.

A

Internet connection and TV box

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23
Q

HelloTech offers nationwide tech assistance this many days a week.

A

Seven days a week

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24
Q

The data rate for Dolby Digital 5.1.

A

640 Kbps

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25
This tab displays your work schedule in the UKGWorkforce app.
Schedule
26
An Xfinity Prepaid Wireless Gateway with 30 days of service included
Xfinity Prepaid Kit
27
The zone configuration directs motion detectors and trips immediately in arm night mode
Interior Arm Night
28
A time domain representation of AC voltage.
AC Voltage vs Time
29
Each AC cycle lasts approximately how long?
0.0167 Seconds
30
These widgets can resolve common issues without using other applications.
Toolkits
31
Occurs when the amplitude of the signal is determined at fixed points in time
Sampling
32
The process of recording each sample as a number corresponding to amplitude
Quantizing
33
In what year did Comcast launch the Large Button Voice Remote?
2022
34
What is the industry-first feature of the Xfinity Large Button Voice Remote's packaging?
Large typography, tactile features, braille, and an embossed arrow
35
As of 2023, Comcast has donated over this number of laptops to Latino youth and organizations through partnerships with Telemundo and the Hispanic Heritage Foundation.
10,000 laptops
36
Where is the rainbow in the Out logo?
Underlining "Out"
37
Internet Essentials customers can now subscribe to NOW TV, NOW TV Latino, NOW StreamSaver, and?
Xumo
38
This transmission medium uses invisible light waves to transmit information through space.
Infrared
39
What year did Comcast and NBC Universal create a Joint External Diversity Advisory Council?
2011
40
In thousands, what is the number of ERG members listed in the 2024 Impact Report?
36 or 36,000
41
Some package or change of service orders in XOE may require a credit check, deposit, or this.
EZ Enroll
42
This is a material substance that can propagate energy waves.
Transmission Medium
43
These are common types of contamination found at the end of a fiber connector
Dirt, oil, pits, or chips
44
Xfinity�s Pro Protection Plus offers 24/7 monitoring starting at this much per month.
55
45
Xumo is a joint venture between Comcast and what competitor?
Charter Communications
46
If a home is not getting started kit ready, a professional installation can be scheduled for how much?
Nothing
47
A term to conveniently express the ratio of two power levels.
bel
48
This is the formula used for calculating reaction time.
Space + Visibility = Time
49
From this page on the ComcastNow site, you have access to everything from our current stock value, company news, intracompany social media feed, and more.
Homepage
50
ComcastNow is accessible on what 3 categories of devices?
Mac, PC, mobile
51
This abbreviation refers to the bending of light as it passes from one medium to another.
IoR (Index of Refraction)
52
The unit of measurement for electrical power.
What is a watt?
53
I convert RF signals to optical signals for transmission back to the Headend. What component am I?
Optical Transmitter
54
Is for when they are at home. Entry/exit zones are at entry/exit, and perimeter zones are set to perimeter. Motion sensors are not activated.
Stay
55
What upload and download speeds come with Internet Essentials Plus?
100 Mbps/20 Mbps
56
Control and schedule these items from anywhere with the Xfinity App.
Lights and Thermostat
57
Now TV Latino costs this much a month.
10
58
This streaming service can be added to Now TV Latino for $6.99 a month.
ViX Premium
59
This FTTH architecture uses splitters to feed individual customer premises.
Centralized Split Architecture
60
These are sent to the customer if a mobile number has been provided.
Appointment reminders
61
After downloading the Xfinity TV Remote app, select this option to start using it.
Get Started
62
NOW TV customers get access to more than how many free streaming channels?
20
63
Our 2024 Goals are focused on five key areas to help us compete and win
Build, Innovate, Serve, Team, Grow
64
Continue network enhancements, offer faster symmetrical speeds along with exceed our network expansion.
Build
65
Reliable network, unlock better experiences for customers and employees, deliver best in class customer experience
Serve
66
What year was the MPEG-4 standard established?
1998
67
This term describes the rate at which signals alternate over a given period of time.
Frequency
68
When troubleshooting no AC on a power supply, check this component first
Service Power Inserter (SPI) or Alt box
69
These cause "roller-coaster" waves across the whole bad are usually due to bad or missing termination
Reflections
70
To tune your TV to a selected program in TV Listings, tap this option in the Xfinity TV Remote app.
Watch on TV
71
What Workday page is your gateway to exploring possibilities throughout Comcast and acts like an internal LinkedIn profile?
Career Profile
72
How long does it take to get approved for Internet Essentials?
1 to 3 business days

LilG_CoJe (44 decks)

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