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LilG_CoJe > TXFoN_1011MisQ&UA > Flashcards

TXFoN_1011MisQ&UA Flashcards

(111 cards)

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1
Q

What does “ANA” stand for in the context of Watchtower network analysis?

A

Access Network Analyzer

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2
Q

Live TV, free ad-supported TV streaming, and subscription on-demand service on Now TV launched for Xfinity internet customers

A

2023

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3
Q

Protocol used on the internet for exchanging files

A

FTP or FTP Server

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4
Q

Each AC cycle lasts approximately

A

0.0167 Seconds

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5
Q

Characteristic impedance results in the dissipation of power in the form of this.

A

Heat

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6
Q

Get links to download Xfinity apps.

A

APP

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7
Q

In ComcastNow, what two steps would you take to view the Board of Directors?

A

About Us dropdown then Leadership

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8
Q

In ComcastNow, what two steps would you take to view a written timeline of awards, recognitions and honors received by Comcast and its leadership throughout the years?

A

About Us dropdown then Awards & Recognition

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9
Q

If you click on the Our Company dropdown in ComcastNow, what 3 main menu categories show on the left?

A

Businesses; Divisions, Regions & HQ; Departments & Functions

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10
Q

What 2 main menu categories show on the left in ComcastNow in the Pay, Benefits & Career dropdown?

A

Pay Benefits & Career; For People Leaders

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11
Q

These are the three common causes of aerial lift vehicle accidents

A

Stability problems, Operator error and violating OSHA regulations

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12
Q

The year we added Internet access and telephony over cable, which was legalized by the US government.

A

1996

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13
Q

CID

A

Contact Identification information

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14
Q

Comcast’s 3 Inclusive behaviors

A

1.Commit to life long learning 2.Demonstrate compassion 3.Act with intention

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15
Q

Wording that puts people first and never intentionally excludes people from a group.

A

Inclusive language

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16
Q

Noise Levels Formula

A

EN =sqrt(4kTBR)

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17
Q

A cost-effective solution to help boost network bandwidth to handle growing mobile demand

A

Cell Backhaul

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18
Q

Low-touch streamlined features for single-site customers looking for secure connections to applications in the cloud with failover, application availability, and analytics

A

Secure Network Edge

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19
Q

Premium solution delivered on Masergy’s SD network, offering consultative service and high-performance technology

A

SD-WAN Secure

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20
Q

Is an open, global standard for secure entreprise-grade IoT connectivity

A

LoRa

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21
Q

What are 4 Pros of LoRaWAN?

A

Long Range, Low Cost, Easy to Deploy and Long Battery

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22
Q

This is required to get Xfinity mobile services for new services

A

SSN

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23
Q

Smartwatches and Tablets are not charged this fee?

A

Setup fee

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24
Q

These are unipolar devices that involve the movement of only one type of charge which translate to a faster switching time since the charge wont waste time recombining

A

Field Effect Transistor (FET)

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25
These are common Field Effect Transistors found in modern electronics
FET, JFET and MOSFET
26
Tool under the Useful Links tab where channel availability can be determined for non-Xfinity subscribers
Einstein Channel Lineup
27
Batteries are to be stored on acid-resistant racks with edges that stick out this high to prevent leaks from spreading
4 inches
28
For customers who do not need a home internet solution they can purchase this as a stand alone product
WiFi Pass or NOW WiFi Pass
29
The Personal Hotspot for NOW Mobile costs this much per month
5 dollars
30
Designed with streamer-first consumers in mind, the Xfinity Stream app gives these customers the ability to watch their content anywhere, on any device, any time they want
NOW TV
31
In 2021, Sky launched this streaming TV that dramatically simplifies by integrating hardware, software, and content, and is the first TV to be certified as CarbonNeutral-- in the world!
Sky Glass
32
What was Europe's first 24-hour news channel?
Sky News
33
Is a function of transit time across a circuit
Group Delay
34
When you have system alerts, this icon appears in the top bar.
Triangle with exlamation point
35
Helps you avoid accidentally visiting high-risk sites or downloading dangerous files. It also monitors your connected devices to identify unusual device activity and prevent unauthorized access attempts
Advanced Security
36
Enable online gaming, VoIP, and peer-to-peer applications to connect directly to a device on your home network
Port Forwarding
37
View the DNS (domain name system) configure for your home network.
Advanced setting
38
What site/platform is used to sign up for ERGs?
Workday
39
Price of base system
$15/mo for 24 months = $360
40
This DAA infrastructure domain includes CRAN
Domain 8
41
IAAP
International Association of Accessibility Professionals
42
With Comcast offering customers unified coverage, "off-net" means this
It's not about where Comcast is located, but where the customer is located
43
Comcast Business offers this Ethernet service , most commonly to larger businesses like government agencies and investment banks, that provides a private line - a literal "cable of your own" from one location to another
Wavelength Service
44
This Comcast Business service offers protection against DDoS attacks targeting locations outside of our normal business area
DDoS Off-Net
45
Unlimited Plus provides this much 5G data and 4G/5G moble hotspot data?
50GB and 15GB
46
Unlimited provides this much 5G data?
30 GB
47
When was the 1st National Championship held in Orlando, FL?
2013
48
The nation's largest and most successful private-sector broadband adoption program is
Internet Essentials
49
When installing X1 boxes in an EPON setting, the coax jumper going from the modem is plugged into this port of the splitter.
Input
50
There can be up to this many MoCA devices per configuration.
16
51
What website do you go to learn more information about the Rise program?
https://www.comcastrise.com/
52
Our comprehensive initiative to advance digital equity and help build a future of unlimited possibilities.
Project UP
53
This tool shows the presence (or absence of) faults called linear distortions in the RF portion of the return path.
Scout Flux
54
This is a software application designed for a simple and consistent way to proactively communicate information about the network's health.
Watchtower
55
This ITG is used to troubleshoot customer reported issues with DVR errors on the set-top box and via the MY DVR Manager
DVR Issues
56
This ITG is used to troubleshoot no picture issues with or without an error message
No Picture Issue
57
This ITG is used to troubleshoot customer reports with pictures quality, frozen image, or image reception.
Picture Quality
58
Storm ready WiFi devices come with this length of warranty
1 year
59
The storm ready WiFi battery back up can last up to this amount of hours with cellular data
four hours
60
In 2023, our Xfinity retail stores in Greater Philadelphia rolled out a pilot program that provides this communication option for customers, marking a significant step toward creating a more inclusive retail environment for deaf and hard of hearing customers.
American Sign Language
61
This server sends time stamps in the dowsntream to synchronize with customer equipment
Time of Day (ToD)
62
This interface creates virtual cable modems for every ONU and requests IP addresses and configuration files for vCMs
DOCSIS Mediation Layer (DML)
63
In Watchtower Maps, what will allow you to Create Ticket, Create Job, Close Event, or Clear Event?
Event Actions
64
Comcast and NBCUniversal deliver first multiplatform Olympics to American viewers, streaming every event live online.
2012
65
Watchtower Map Settings include at least 3 of these.
Map Visual, Device Layer, Device Theme, or Topology Layer
66
The two typical strand wire sizes
1/4 and 3/8 inch
67
Type of IP visible to the public
Routable IP
68
A time domain representation of AC voltage
AC Voltage vs Time
69
Ohm's Law
E = I * R
70
The five factors that determine attenuation on coax cable.
Center Conductor Size, Dielectric Material, Cable Length, Temperature, and Frequency
71
A 75 ohm cable connected to a device with a 50 ohm impedance will cause a mismatch producing these.
Reflections
72
When using the smart Search bar in ComcastNow, what are 3 of the 7 filter options you might have to narrow down results?
Sources; Content Type; Topic; Organization; Division & Region; Department; Date
73
PSTN
Public Switched Telephone Network
74
CPM
Comcast Premise Management
75
What is the data threshold for the Tablet Unlimited?
15 GB
76
In order to have the proper WiFi signal the Storm-Ready device should be within this range of feet from the gateway
5 to 30 feet
77
To reboot the storm ready back up battery you must hold the reset button for more than is amount of time
15 seconds
78
When dealing with an Unauthorized Charge Complaint, the customer has this many days to escalate for additional review.
20
79
Once you've checked and cleared the path to the work site pole, what do you need to do next?
Check for voltage at the pole, damage to the pole, and firm ground for the ladder.
80
This is a serious condition that can lead to permanent scarring or blindness
Acid Splash
81
In the event of an acid splash, open skin should be flushed with water for at least this much
15 minutes
82
It was in this year, that Peacock launched nationally?
2020
83
what is XCAM 2 standard for Ethernet wiring
T568B
84
The most effective way to analyze RF signals transporting digital data
Constellation Analysis
85
This assessment focuses on six technician interaction that have been shown to improve overall customer satisfaction ratings.
Quality Interactions
86
A event is always marked with these two things
Date and time
87
Your clips are stored for up to this many days in your saved activity section in Xfinity Home app.
30
88
This NEC Article describes bending radius requirements of all ground wire.
780
89
Our approach to DE&I is centered on these 5 key pillars:
Governance, Workforce, Supplier Diversity, Programming, Community Impact
90
What our Accessibility website?
accessibility.comcast.com
91
This DAA infrastructure domain includes PPOD and CC
Domain 6
92
NAC
National Advisory Council
93
Cable must be fastened or clipped between this length if routed horizontally.
18 to 24 inches
94
This equipment will be used for customers with X-500 and above speeds
XD4 and XB8
95
When starting an ITG what header should you select to start the process
Troubleshooting Tab
96
What category would you find the Remote Control Issues ITG.
TV ITG
97
What upload and download speeds come with Internet Essentials
10 Mbps upload 50 Mbps download or 10/50
98
What Battery Backup is used in the touchscreen
4 Volt lithium polymer (2520mAh)
99
Operating system included with the Internet Essentials discounted computer.
Windows Starter or Windows 11
100
Only used as a last resort, this device ensures MoCA device functionality when needing to hook up many RF outlets.
MoCA Unity Gain Amplifier
101
This ITG is used to troubleshoot customer reported issues with audio problems, closed captioning, and descriptive video service on set-top boxes.
General Audio Issues
102
This ITG is used to troubleshoot customer reported issues with video equipment.
Equipment Issues
103
The Storm-Ready device automatically switches from broadband to cellular 4G LTE connectivity during this
outage
104
Cancel a service appointment.
NOAPPT
105
This is a Sky Sports initiative that was created to unlock opportunities in sports production for a wider talent pool and bring new perspectives across Sky Sports channels.
The New Focus Fund
106
This server provides hostname to IP addressing an IP addressing to hostname resolution
Domain Name System or Server (DNS)
107
GPON Downstream Wavelength
1490nm
108
The 2028 Summer Olympics will take place in what city?
Los Angeles
109
What 5 new Olympic sports will debut at the 2028 games?
Baseball/softball, Lacrosse, Cricket, Flag football, Squash
110
In what year are the next Olympics?
2026
111
A 860Mhz system can have up to these many downstream channels
138

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