Organizational Culture Flashcards Preview

MGCR 222 > Organizational Culture > Flashcards

Flashcards in Organizational Culture Deck (17):
1

___ ____ is the system of norms and values taught to new members as the correct way to perceive, think, feel, act

organizational culture

2

What are the 3 levels in organizational culture?

1. Artifacts (visible)
2. Espoused Values (discernible)
3. Assumptions (invisible)

3

The ___ level are objects, symbols, physical setting, language, stories, rituals

artifacts

4

The level ____ level are stated and promoted values, priorities, norms

espoused values

5

the ___ level are fundamental perspectives of humans and interaction

assumptions

6

what are the 4 dimensions of assumptions?

1. relationship of org to environment
2. human nature
3. human activity
4. human relations

7

what are examples of artifacts?

-stories
-jokes
-ceremony/rite
-ritual
-language

8

what are the 3 steps in socialization?

1. pre-arrival: recruitment and selection
2. encounter: training and acculturation
3. metamorphasis: internalization

9

strong cultures = __ intensity and ___ consensus

high and high

10

cultures vary in terms of ___ and ___

intensity and consensus

11

intensity in culture is:

the severity of the response to appropriate and inappropriate behaviours

12

consensus in culture is:

how much agreement there is on what is appropriate or inappropriate in the culture

13

who is in charge of culture creation?

most senior manager

14

what are three ways to change culture?

-HR practices (primary mechanisms)
-secondary support mechanisms
-own behaviour (primary mechanisms)

15

how do you change your own behaviour?

-daily behaviour
-what you pay attention to and prioritize
-how you respond to problems
-who is promoted, rewarded

16

how do you change human resource practices?

-how are people treated?
-what is rewarded and punished?

17

how do you change secondary reinforcement mechanisms?

-organization's vision and mission
-org. design and structure
-org. systems and processes
-physical surroundings