Flashcards in Organizational Culture Deck (17):
___ ____ is the system of norms and values taught to new members as the correct way to perceive, think, feel, act
What are the 3 levels in organizational culture?
1. Artifacts (visible)
2. Espoused Values (discernible)
3. Assumptions (invisible)
The ___ level are objects, symbols, physical setting, language, stories, rituals
The level ____ level are stated and promoted values, priorities, norms
the ___ level are fundamental perspectives of humans and interaction
what are the 4 dimensions of assumptions?
1. relationship of org to environment
2. human nature
3. human activity
4. human relations
what are examples of artifacts?
what are the 3 steps in socialization?
1. pre-arrival: recruitment and selection
2. encounter: training and acculturation
3. metamorphasis: internalization
strong cultures = __ intensity and ___ consensus
high and high
cultures vary in terms of ___ and ___
intensity and consensus
intensity in culture is:
the severity of the response to appropriate and inappropriate behaviours
consensus in culture is:
how much agreement there is on what is appropriate or inappropriate in the culture
who is in charge of culture creation?
most senior manager
what are three ways to change culture?
-HR practices (primary mechanisms)
-secondary support mechanisms
-own behaviour (primary mechanisms)
how do you change your own behaviour?
-what you pay attention to and prioritize
-how you respond to problems
-who is promoted, rewarded
how do you change human resource practices?
-how are people treated?
-what is rewarded and punished?