SCO 123s Flashcards

(3 cards)

1
Q
  1. Welcome and Asses
A

Genuinely welcome each customer, and identify their needs.

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2
Q
  1. Assist
A

Actively maintain a hunter’s mindset, proactively assist customers, and be attentive.

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3
Q
  1. Appreciate
A

Verify order completion, and genuinely thank each customer.

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