TXFoN_Mis&UQ104 Flashcards
(115 cards)
1
Q
Video clips are stored for how many days in the saved activity section?
A
30 days
2
Q
Your individual differences, characteristics, and experiences that make someone unique and distinct are called?
A
Diversity
3
Q
These are characteristics influenced by the experiences someone has had and the choices you’ve made.
A
Acquired
4
Q
What is the name of Comcast’s company intranet?
A
ComcastNow
5
Q
The date the FCC began requiring service providers to make CableCARDs available.
A
7/1/2004
6
Q
What does CPM stand for in XFINITY Home services?
A
Comcast Premise Management
7
Q
This connector is used in high-vibration environments and has a threaded body.
A
Ferrule Connector (FC)
8
Q
The expected dB loss from a 4-way splitter.
A
7 dB
9
Q
This impairment occurs when two or more carriers encounter a non-linear device, such as oxidized connectors.
A
Harmonics
10
Q
These are two types of highly directional antennas used in leakage detection.
A
Yagi and Log Periodic antennas
11
Q
The unit of measurement for electrical power.
A
Watt
12
Q
This length diameter slack loop must be left from the fiber drop cable strand grip to the aerial optical tap port.
A
12 inches
13
Q
The frequency band used by WiFi 6 to improve speed and efficiency.
A
5 GHz
14
Q
This app allows users to monitor and control their Xfinity Home system remotely.
A
Xfinity App or Xfinity Home App
15
Q
Name the 3 common FTTP connectors.
A
SC/APC, LC/UPC, MPO
16
Q
This is a condition that relates the signal level at the output to the signal level at the input.
A
Power transfer
17
Q
Mid-Split Downstream Range
A
108 Mhz to 1.2GHz
18
Q
The rule of thumb considers these three frequency levels.
A
54 MHz, 750 MHz, and Return Loss
19
Q
Comcast unveils Xfinity as the new brand for technology platforms and products.
A
2010
20
Q
In 2011, where was the Spanish-language Center of Excellence, dedicated to handling sales calls, opened?
A
Miramar, FL.
21
Q
In CAFE, this color indicates a ping response time of less than 150 ms.
A
Green
22
Q
Primary risk factors alone are usually not problematic unless combined with these 3 variables.
A
Intensity, Frequency, and Duration
23
Q
All new installations must have this type of MoCA PoE or MoCA Bondblock installed.
A
-70dB
24
Q
Who founded Comcast?
A
Ralph Roberts
25
When the weather turns the road conditions slick, the appropriate precaution is to
Slow down and avoid braking in a turn or on a curve
26
What is the unit of measurement for electrical power?
Watt
27
Is a non-continuous signal carrier that changes its output in discreetly timed steps of voltage level.
Digital Transmission
28
What does DPP stand for?
Device Payment Plan
29
The direction and flow of electrons through any conductor.
The path
30
When was the 1st National Championship held in Orlando, FL?
2013
31
This impairment is usually present in conversion oscillators used throughout the electronics used to process signals.
Phase Noise
32
eComFax, Hostway, G-Suite, F-secure, and Norton Security for professionals are examples of this.
Cloud Solutions
33
Name 3 of 5 services by Hello Tech
Xfinity self-protection, TV mount/remove, Audio/Video, Computer support, Smart home devices
34
The two historical meters previously used at Comcast.
JDSU DSAM and Trilithic 860
35
The Mexico and Canada Unlimited Pass for NOW Mobile is how much per month?
$5/month
36
There are over this many Xfinity WiFi hotspots.
22 million
37
This new Comcast service is introduced as the best value in live TV and top streaming apps.
Xfinity StreamSaver
38
This ITG should be used to troubleshoot customers inquiring about Xfinity Alerts (Usage-based billing, data usage, copyright infringement, unauthorized access, or changes to the account).
Alert Notice
39
Present a series of questions and troubleshooting steps to isolate the cause of the customer's symptoms and attempt to fix it.
Appropriate ITG
40
This is the OSHA regulation for Aerial Lifts.
OSHA 1926.453
41
Press and hold the reset button on the back of the XW4 for this amount of time
At least 15 seconds
42
Wtih NOW TV, customers can access On Demand content and more than how many live channels?
40
43
This is a brand new Comcast Business cybersecurity defense tool designed to monitor, detect, and respond to threats for enterprise businesses.
Managed Detection & Response (MDR)
44
Port 53
DNS (Domain Name System)
45
The FCC started requiring all broadband providers to display easy-to-understand Broadband labels starting on this day.
April 10th, 2024
46
This new Comcast Business product launched for Ethernet customers in a phased approach.
Low Latency Performance Tier PT0
47
This fleet program by Comcast has contributed to avoiding nearly 81,000 metric tons of greenhouse gas emissions.
Every Minute Matters - Idle Reduction
48
This fleet program by Comcast has contributed to avoiding nearly 81,000 metric tons of greenhouse gas emissions.
Every Minute Matters - Idle Reduction Program
49
What are the two customer billing systems used by Comcast?
Amdocs/CSG
50
The date the NPS began for our Customer Experience Journey.
May 5th, 2015
51
Broadband Labels were required to be displayed by all mobile and broadband carriers as of this date.
April 10th, 2024
52
CCC
Comcast Connection Center
53
The standard that covers individual fiber color code for identification.
EIA/TIA-598 Color Coding of Fiber Optic Cable
54
Type of fiber connector used for RFoG installations and MetroE.
SC/APC
55
This wavelength is primarily used for GPON and XG-PON.
1490 nm
56
In analog TV signals, this impairment is caused when two signals arrive at a receiver just before or after the desired TV signal.
Ghosting
57
These are built-in controls that adjust levels in discrete steps in HFC actives.
Gain Control Potentiometer
58
Mid-span attachments must always be installed in this order.
Pole, Mid-span, Premise/House
59
This method of encryption ensures that data can only be read by the intended recipient.
End-to-End Encryption
60
Measures the waveform's amplitude at fixed intervals of time and converts it to a binary number.
Digitizer
61
Type of amplifier adjustment controls that allow continuous adjustment of levels in discrete steps.
Gain Control Potentiometer
62
Is a form of modulation in which the instantaneous value of the modulation signal varies the amplitude of the signal.
AM
63
The infrared band exists in this range of frequencies.
1600 to 750nm
64
What are the four factors that contribute to the current node score?
Preventive Maintenance, Demand Maintenance, Upstream Events, and Downstream Events
65
What are the 3 sections of Career Hub?
Suggestions for You, Plan, Explore
66
What Workday page was formerly known as your IDP/individual development plan, lets you set personal goals for your future?
Career Growth Plan
67
Once you've checked and cleared the path to the work site pole, what do you do next?
Check for voltage at the pole, damage to the pole, and firm ground for the ladder
68
In Watchtower Maps, what will allow you to Create Ticket, Create Job, Close Event, or Clear Event?
Event Actions
69
Watchtower Map Settings include at least 3 of these.
Map Visual, Device Layer, Device Theme, Topology Layer
70
This is the specification that most hardline connectors must be tightened to.
15-20 foot lbs
71
Comcast launches Digital TV.
1997
72
Comcast launched its first broadband product, Comcast@Home, in which markets?
Baltimore, MD, and Sarasota, FL
73
How many Lift Zones has Comcast created nationwide to provide safe places for students to access the internet?
1250+ or more than 1250
74
In 2011, how many low-income Americans were connected to the Internet through Internet Essentials?
Over 10 million.
75
In 2011, Comcast became the first provider to stream content from which premium channels?
HBO, Showtime, Cinemax, Starz, and Encore.
76
In 2011, Comcast was the first large Internet provider in North America to deploy which new technology?
IPv6.
77
What section of the Xfinity internet support site provides millions of Xfinity Hotspots throughout Comcast's Footprint?
Xfinity Wifi Hotspots
78
This section of the Xfinity internet support site shows customers how to optimize speeds and determine how to update their wireless network and modem.
WiFi Speeds
79
This WiFi repair tool is accessed through Einstein360.
xFi Agent View
80
In Grafana, this is where the tagged, favorite dashboards and elements listed for quick access can be located.
Home Dashboard
81
This Grafana dashboard allows the user to monitor the health of the upstream for the physical plant.
vCMTS MD Details
82
NIOSH has identified these 5 ergonomic risk factors that place significant stress on the body.
Forceful Exertion, Awkward Postures, Repetitive Motions, Contact Stress, and Static Postures
83
NIOSH has identified these 2 primary ergonomic risk factors.
Forceful Exertions and Awkward Postures
84
PHY rates must be greater than or equal to this for MoCA version 1.0/1.1.
200 Mbps
85
What is the expected maximum PHY rate range for MoCA Version 2.0?
600Mbps-1200Mbps
86
When was Comcast founded?
1963
87
This formula is used to express the ratio of two powers expressed in mW
dB= 10log (P2/P1)
88
When passing or changing lanes, what should you do to check the traffic coming up behind you?
Check your rear-view mirror, do a 45-degree scan using your side-view mirrors, then do a 90-degree head check
89
How can an Internet Essentials customer get their getting started kit?
Mail or by visiting a Xfinity store
90
This corresponds to the shortest wavelength in the visible spectrum.
Violet
91
Measures the waveform's amplitude at fixed intervals of time and converts it to a binary number.
Digitizer
92
Plenum and riser cables must meet fire safety test standards in accordance with these two NFPA articles.
262 and 90A
93
Backed by a $1 billion commitment, this company-wide initiative deepens the impact of our efforts to connect people to the Internet, deliver digital skills, create new career pathways, and support entrepreneurs.
Project UP
94
When troubleshooting no AC on a power supply, check this component first.
Service Power Inserter (SPI) or Alt box
95
Comcast Business service that provides an easy-to-add option for businesses looking to make use of software as a service solutions.
Cloud Solutions
96
The frequency range the XM meter will check when ran.
5 MHz to 125 MHz
97
NOW Mobile offers an incredible value on this amount of 5G data?
Unlimited
98
NOW Mobile is what price per line, per month, with taxes and fees included?
25
99
With NOW Mobile, you can connect to how many Xfinity WiFi Hotspots?
22 million+
100
This type of unity gain amplifier will pass the OFDMA signal.
Mid-Split Amps
101
Comcast launches enhanced WiFi parental control tool for xFi customers, allowing parents to automatically pause network connectivity in the home.
2019
102
Comcast introduced XiOne, a 4K, WiFi 6 global streaming TV device in this year.
2021
103
Xfinity WiFi Motion allows the use of an advanced xFi gateway as a motion sensor starting in which year?
2023
104
What are the three possible resolutions for an ITG?
Ticket, Transfer, Truck Roll
105
This ITG has the expanded Tier 1 demarcation. Please use it for all customer-requested settings updates.
Xfinity Wireless Gateway Settings
106
This percentage of businesses have experienced a cyber security attack.
67 percent
107
This other risk is caused by falling or equipment failure or performing an unstable maneuver.
Injuries
108
This is a movable, mechanical structure used to support a platform, material handling components, or attachments on a unit.
Boom
109
All new outdoor F-connectors must have this attached or pre-installed to the connector.
Thread Protector
110
Outdoor F-81 barrel connectors must meet the minimum requirements for this ANSI/SCTE specification.
1
111
How many concurrent screens can be used with NOW TV?
3
112
Since 2019, we have reduced our enterprisewide Scope 1 and 2 greenhouse gas emissions by more than what percentage?
30
113
In 2023, we sourced approximately this many million megawatt-hours (MWh) of clean and renewable energy.
1.1
114
This approximate percentage of enterprise electricity load was sourced from carbon-free electricity in 2023.
25
115
Outline or multiple images of the primary TV picture offset to either side
Ghost
