BigG_RVF

Question 1

Step 1 of the video home equipment installation process.

Answer 1

Establish Customer’s Requirements

Question 2

Step 2 of the video home equipment installation process.

Answer 2

Assess Current Home Equipment Setup

Question 3

Step 3 of the video home equipment installation process.

Answer 3

Plan Installation of the Home Equipment

Question 4

Step 4 of the video home equipment installation process.

Answer 4

Connect, Configure, and Install the Home Equipment

Question 5

Step 5 of the video home equipment installation process.

Answer 5

Verify the Installation

Question 6

Step 6 of the video home equipment installation process.

Answer 6

Educate the Customer

Question 7

The decade black and white television sets became available for purchase.

Answer 7

1930’s

Question 8

The decade color television sets were introduced.

Answer 8

1950’s

Question 9

The decade TV remotes were introduced.

Answer 9

1950’s

Question 10

The decade plasma, flat panel, and LCD technologies allowed the making of thinner TVs.

Answer 10

2010’s

Question 11

CRT TV

Answer 11

Cathode Ray Tube Television

Question 12

These TVs had a projector built into the TV.

Answer 12

Rear Projection

Question 13

These TVs use thousands of fluorescent lights grouped in sets of 3.

Answer 13

Plasma

Question 14

Plasma TVs used thousands of fluorescent lights grouped in sets of these three colors.

Answer 14

Red, Green, and Blue

Question 15

LCD TV

Answer 15

Liquid Crystal Display Television

Question 16

These TVs use backlighting behind crystals, which block or pass light to create images.

Answer 16

LCD

Question 17

LED

Answer 17

Light Emitting Diode

Question 18

LED backlighting can result in TV screens as thin as this.

Answer 18

.03 inches

Question 19

OLED TV

Answer 19

Organic Light-Emitting Diode Television

Question 20

These TVs control the behavior of each pixel.

Answer 20

OLED

Question 21

The last Xfinity remote that used different colors for the shortcut buttons.

Answer 21

XR2

Question 22

The first Xfinity remote that has voice control.

Answer 22

XR11

Question 23

The current Xfinity remote given to X1 customers.

Answer 23

XR15

Question 24

The Xfinity remote that was used for Flex boxes.

Answer 24

XR16

Question 25

The Xfinity remote specifically for Xumo stream customers.

Answer 25

XR100

Question 26

The Xfinity remote customers can order with better accessibility features.

Answer 26

XRA

Question 27

Hold these buttons down to initiate a factory reset on the XR100 until it beeps.

Answer 27

Back and Plus

Question 28

Press these three buttons in order to finish factory resetting the XR100.

Answer 28

9, 8, then 1

Question 29

Hold these two buttons down to initiate a factory reset on the XRA remote until the remote buzzes.

Answer 29

Home and Page Up

Question 30

Press these three buttons in order to finish a factory resetting the XRA remote.

Answer 30

9, 8, then 1

Question 31

The website to access the Xfinity Web Remote.

Answer 31

remote.xfinity.com

Question 32

This is a 19-pin compact audio/video interface for transmitting uncompressed digital data.

Answer 32

HDMI

Question 33

HDMI

Answer 33

High-Definition Multimedia Interface

Question 34

The two most common mediums used at Comcast to carry independent video signals to TV sets.

Answer 34

Coax and HDMI

Question 35

This is a common type of digital audio cable that supports Dolby Digital 5.1, 6.1, 7.1 output.

Answer 35

SPDIF

Question 36

SPDIF

Answer 36

Sony/Philips Digital Interconnect Format

Question 37

This type of fiber optic cable transmits audio information and supports Dolby Digital 5.1, 6.1, 7.1, 7.2, THX, DTS, and Atmos.

Answer 37

SPDIF Optical Cable

Question 38

The term used to describe a device that takes the cable input and processes it so that the customer's television set can display all authorized services.

Answer 38

Set-Top Box

Question 39

The two brands we used for legacy TV set-top box equipment.

Answer 39

Motorola and Cisco

Question 40

This device is what is inside most set-top boxes that allows encryption of the signal but kept as a non-embedded component of the set-top box.

Answer 40

CableCARD