McKi_XPE Flashcards

1
Q

What does XPE offer employees?

A

Discounts on Xfinity products.

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2
Q

XPE

A

Xfinity Promoter Experience

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3
Q

Eligible employees can receive speeds up to this amount for free with XPE

A

800 Mbps

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4
Q

Employess that use XPE will have access to this many channels with X1

A

260+ channels

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5
Q

Employees that use XPE will have access to this type of channel packaging

A

Premium

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6
Q

This is the discount for internet speeds that are higher than what XPE covers for free

A

20 percent

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7
Q

Eligible employees enrolled in XPE will receive this discount on Storm-Ready WiFi

A

20 percent

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8
Q

The discount available for X1 equipment and services through XPE

A

20 percent

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9
Q

Eligible employees receive this discount on Xfinity Mobile service plans with XPE

A

20 percent

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10
Q

Eligible employees that use XPE will receive this discount on Xfinity Home equipment

A

20 percent

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11
Q

This program is the resale of devices that are considered to be in excellent or great condition and have recently been returned to an Xfinity Store

A

“Like New” Program

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12
Q

Xfinity partners with this third party resale vendor to offer discounts on devices to be considered “Like New”

A

Rexi

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13
Q

Devices are considered to be “Like New” when they can receive these 2 condition grades

A

Excellent and Great condition

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14
Q

The monthly recurring charge on Xfinity Voice service with XPE when it is bundled with Xfinity Internet and TV

A

$4.00 per month

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15
Q

This free service is available for employees that are eligible for XPE and eligible out-of-footprint employees

A

Peacock Premium.

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16
Q

XPE eligible employees will receive up to this discount on devices acquired through Rexi

A

Up to 60 percent off.

17
Q

How can employees unlock Rexi phones?

A

Submit ‘Unlock’ ticket on XPE.

18
Q

Where to submit billing questions?

A

XPE site via ‘Question’ ticket.

19
Q

These employees are eligible for XPE

A

Full-time and part-time employees.

20
Q

In order to receive XPE services, employees must meet these 3 criteria

A

Account in good standing, Xfinity balances must be maintained, must live in Xfinity foot print

21
Q

When the streaming app subscription (Netflix, Disney+, AppleTV+) is billed through Xfinity, this is the discount offered through XPE

A

20 percent

22
Q

Eligible employees can sign up for Peacock Premium using this information?

23
Q

Website eligible employees can navigate to to sign up for Peacock Premium

A

*peacocktv.com/employeeoffer

24
Q

The credit amount for porting a new line to Xfinity Mobile

A

$200 credit.

25
What fees are waived for Xfinity Mobile employees who move out of footprint?
$25 activation and line fees.
26
What devices are eligible for the 'Like New' discount through Rexi?
Phones, smart watches, tablets.
27
What gateway(s) is required to activate WiFi Motion?
Technicolor XB7 or XB8 gateway.
28
XPE employees receive a free one-day admission to select Universal parks for free with up to this many guests
3