LilG_CGL+24ImR Flashcards by Jared Brockmyre

Workday module that offers a one-stop shop for all things in your Career Wellbeing journey at Comcast.

Career Hub

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What are the 3 sections of Career Hub?

Suggestions for You, Plan, and Explore

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In the Career Hub: Suggestions for You section, what may or may not be an option, based on your eligibility?

Gigs

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What employees are eligible to participate in Gigs?

All full-time, Corporate and Cable employees in the United States who have been with the company for more than 3 months are eligible.

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What 3 groups are not eligible to participate, however will still see the gig functionality in the Career Hub?

Those on a leave of absence, New Hires with less than 3 months of service, Individuals on a Performance Improvement Plan (PIP) or final corrective action

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Employee Participation in a gig opportunity requires the approval of whom?

The employee’s manager

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What Workday page is your gateway to exploring possibilities throughout Comcast and acts like an internal LinkedIn profile?

Career Profile

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What Workday page was formerly known as your IDP/individual development plan, lets you keep track of where you want to go, what you have achieved, and set personal goals for your future.

Career Growth Plan

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What section of Career Hub allows you to create actionable short-term goals based off the recommendation in the Suggestions for You tab.?

Plan

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What section of Career Hub will show jobs that match your skills, skills to help you grow in your current role, skills to help you work towards your job interests, skills Comcast is hiring for?

Explore

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A great way for you to solicit feedback from colleagues you work with on a regular basis; found in Workday: Career Hub.

Feedback

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On the main page of Career Hub, what 2 sections are under your name + skills & skill interests?

Networking and Learning

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This Workday checklist is updated each quarter so you can take timely actions to build new skills, and prepare for career conversations.

Career Wellbeing Checklist

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Informally or formally finding who can coach, counsel, and cheer you on; is a great way to grow personally and professionally.

Mentoring

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For some positions, you can view a realistic job preview video where?

YouTube or @ComcastCareers on YouTube

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How long must you be in a current position before transferring to a new one?

1 year of active service

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This program is Comcast’s social recognition experience that allows you to show appreciation anytime, anywhere, hosted on Xchange.

thx

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These important dates are celebrated in Xchange, in the Celebrations tile.

Service Anniversairies

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What milestone Anniversaries are celebrated on Xchange?

1, 3, 5 and every 5 years after until 45 years

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How are eligible employees notified and gain access to the gift catalog?

receive an email message from Xchange with a link

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On what day will employees eligible for the 5-year incremental anniversary gift catalog be sent that link?

on the day of your service anniversary

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If you are celebrating a 5-year incremental anniversary with Comcast, you can expect what two things?

Celebration page on Xchange and Anniversary Gift Catalog

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If you were out on leave during your milestone service anniversary, what action can you take?

submit a ticket in Xchange

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How much time do you have to make a gift selection in Xchange

6 months from anniversary date

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To send thx to someone, you can search for them what 3 ways?

By name, NT ID, email

What 2 replies can you send to a thx recognition?

heart or comment

This employee recognition program has evolved over the last two decades with new awards and categories to celebrate employees who go above and beyond to serve our customers and each other.

Circle of Success Awards

The Circle of Success Awards are divided into what 3 key areas?

Innovation, Promoter, Customer Experience and Accelerator

The Circle of Success; Innovation Awards include what 4 categories?

Customer, Employee, Operational, Product

What are the eligibility requirements for the Circle of Success; Innovation Awards?

All U.S. employees are eligible to be nominated and anyone can submit a nomination

The Circle of Success; Promoter Awards recognizes team members who are driving a commitment to customer satisfaction and demonstrate a commitment to what work practices?

Net Promoter System or Net Promoter Score or NPS

Eligible teammates who are "owning" the customer experience end-to-end should be nominated for this Circle of Success Award category?

Promoter

What awards fall under the Circle of Success; Promoter Award category?

Most Spirited Champion, Employee Empowerment Role Model

What employees are eligible for the "Most Spirited Champion" Promoter Award?

All employees

What Circle of Success; Promoter Award is for employees at a supervisor level or above?

Employee Empowerment Role Model

What are the 2 awards in the Circle of Success; Customer Experience category?

Xfinity Love Award and Elevations Impact Award

What Circle of Success; Customer Experience award was added in 2023?

Xfinity Love or Xfinity Love Award

What Circle of Success; Customer Experience award recognizes frontline teammates who go above and beyond for our customers.

Xfinity Love or Xfinity Love Award

Nominations for the "Xfinity Love" Promoter Award shared about our teammates through social media, NPS surveys, and thank you emails from whom?

Customers

All U.S. employees from these 3 areas are eligible for the "Xfinity Love" Promoter Award.

CARE, Tech, and Retail

What Promoter Award celebrates one solved elevation from the calendar year that had the greatest national impact?

Elevations Impact or Elevations Impact Award

Who are the 2 honorees for the Elevations Impact Award?

The employee who raised the elevation and the teams who solutioned for it

What are the 2 Accelerator Awards?

Dispatch Award and Warehouse Award

Which Circle of Succcess Award category is metric-driven?

Accelerator Awards

How often do the Circle of Success recognition events take place?

Annually

Who is eligible for Circle of Success awards?

All U.S. based cable & corporate employees

What year did Comcast and NBC Universal create a Joint External Diversity Advisory Council?

2011

In thousands, what is the number of ERG members listed in the 2024 Impact Report?

36 or 36,000

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of women?

37.1

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of people of color?

46.3

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of Black and African American people?

16.4

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of Asian American, Native Hawaiian and Pacific Islander people?

8.5

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of Hispanic and Latine/o/a/x people?

17.4

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of Indigenous and Native American people?

0.4

In the 2024 Impact Report, what percentage of the 2023 Total Workforce was comprised of people identifying as 2+ races?

3.6

In the 2024 Impact Report, what percentage of the 2023 Executive Leadership Team was comprised of women?

37.8

In the 2024 Impact Report, what percentage of the 2023 Executive Leadership Team was comprised of people of color?

23.1

In the 2024 Impact Report, what percentage of the 2023 Executive Leadership Team was comprised of Black and African American people?

8.2

In the 2024 Impact Report, what percentage of the 2023 Executive Leadership Team was comprised of Asian American, Native Hawaiian and Pacific Islander people?

7.8

In the 2024 Impact Report, what percentage of the 2023 Executive Leadership Team was comprised of Hispanic and Latine/o/a/x people?

5.3

In the 2024 Impact Report, what percentage of the 2023 Executive Leadership Team was comprised of Indigenous and Native American people?

0.2

In the 2024 Impact Report, what percentage of the 2023 Executive Leadership Team was comprised of people identifying as 2+ races?

1.6

Per the 2024 Impact Report, in 2023 how many people were on the Board of Directors?

According to the 2024 Impact Report, in 2023, out of 10 total people on Board of Directors, how many were women and/or persons of color?

6 or 60%

According to the 2024 Impact Report, in 2023, out of 10 total people on Board of Directors, how many were women?

3 or 30%

According to the 2024 Impact Report, in 2023, out of 10 total people on Board of Directors, how many were persons of color?

4 or 40%

According to the 2024 Impact Report, in 2023 what was the Total Cash/In-Kind Donations Invested in Our Communities, in millions?

$463 or $463M

How many ERG Chapters in total are there, as a round number?

250 or 250+ or more than 250

Comcast NBCUniversal's score on the Human Rights Campaign’s 2023 Corporate Equality Index

100

How many years has Comcast NBCUniversal received a score of 100 on the Human Rights Campaign’s 2023 Corporate Equality Index?

Comcast NBCUniversal's score on the Disability:IN’s 2023 Disability Equality Index

100

How many consecutive years has Comcast NBCUniversal received a score of 100 on the Disability:IN’s 2023 Disability Equality Index?

Comcast NBCUniversal's rating in the 2023 Hispanic Association on Corporate Responsibility Corporate Inclusion Index

5 stars

Comcast NBCUniversal's ranking in Fair360 (AKA DiversityInc) Top 50 list of the nation’s most inclusive companies

Comcast NBCUniversal's ranking in Great Places to Work® and Fortune 100 Best Companies to Work For 2023

Comcast NBCUniversal's ranking as overall employer in the “Best for Vets” ranking by Military Time

Comcast's 3 Inclusive behaviors

1.Commit to life long learning 2.Demonstrate compassion 3.Act with intention

DE&I

Diversity, Equity and Inclusion

Your individual differences, characteristics and experiences that make someone unique and distinct.

Diversity

These are characteristics someone is born with.

Inherent

These are characteristics influenced by the experiences someone has had and the choices you've made.

Acquired

Fair treatment access opportunity and advancement for all peope, specifically those who are from marginalized communities and backgrounds.

Equity

Refers to equal opportunity and the same levels of support for all groups, regardless of background.

Equality

Wording that puts people first and never intentionally excludes people from a group.

Inclusive language

Requires action. It is an active and consistent practice of using power and privilege to drive inclusion for all.

Allyship

BIPOC

Black, Indigenous and other People of Color

The unequal treatment of a person or group of people based upon a certain (perceived) identity.

Discrimination

This term refers to a quantification of a small fraction of the population around race, gender, sexual orientation, religion, etc.

Minority

Eligible employees able to receive this upon the completion of Accessibility and Inclusive Experiences Foundational Program AND Comcast's Accessibility and Inclusive Experiences for Designers?

IAAP (or International Assocation of Accessibility Professionals)

Where can you find free membership, exam fee waivers, prep courses, and study groups for the International Assocation of Accessibility Professionals?

AXN Accessible eXperience Network

This is a third party entity that can accept workplace accomodations requests

Sedgwick

According to the 2023 Military Engagement Report, how many thousands of employees were in VetNet?

9,000

This is your one-stop site to help you, the Comcast employee, get questions answered or find more information.

ComcastNow

From this page on the ComcastNow site, you have access to everything from our current stock value, company news, intracompany social media feed, and more.

Homepage

What app can you select in Microsoft Teams to access ComcastNow?

CNow

The tab on ComcastNow that connects our intranet to TechSpot so you can quickly get specific answers to IT-related questions.

Ask Me (Beta)

ComcastNow is accessible on what 3 categories of devices?

Mac, PC, mobile

What browser should be used to access ComcastNow, for the best experience?

Google Chrome or Chrome

What VivaEngage community channel can you follow to ask questions and offer feedback on new features in ComcastNow?

The New ComcastNow

What are the 6 dropdown menu categories found on the ComcastNow homepage?

News & Events; About Us; Our Company, Pay, Benefits & Career; My Resources; My Links

If you update your profile in Workday and it will automatically carry over to the new ComcastNow, except for this.

Your profile image or avatar

Where on ComcastNow would you click to view your NT and PERNR?

Your profile image or avatar and/or name

On this ComcastNow page, you can check your PTO, find career/development opportunities based on your role, and customize with the tools, apps and links you use every day.

My Resources

What ComcastNow page would you go to to curate articles and news you'd like to see?

My Subscriptions

Within ComcastNow, you can directly share a story you like with your team or post on this site, formerly known as Yammer.

Viva Engage

If you click on the stock value on the ComcastNow homepage, where will you be redirected?

the Investors page or cmsa.com

In the ComcastNow News Center, what is the first section?

LilG_CGL+24ImR Flashcards

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