Unit 8 Flashcards

(14 cards)

1
Q

Differentiate between workplace learning and learning and development.

A

Workplace learning - improving employee performance in the short-term for organizational success.
Learning and development - knowledge and abilities that help employees prepare for the future.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Describe the value of learning and development to the organization, both from the perspective of the employer and the employee.

A

Value to employer: L&D brings improved customer service and satisfaction. Training employees improves the bottom line.

Value to employee: L&D brings employee empowerment and trains future leaders.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

List some L&D trends in the 21st century.

A

Digital learning
Data-driven learning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Discuss the role of the L&D profession in the organization.

A

Assess skill requirements
Creates job profiles
Manage leadership development opportunities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Discuss the challenges L&D profession in the organization.

A

Dealing with change
Leader development
Engaging learners

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Discuss the ethical issues in the L&D profession in the organization.

A

Maintaining honesty
Avoiding conflicts of interest
Implementing fair practices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Explain learning and development challenges in South Africa.

A

High levels of poverty
HIV/AIDS cases
Inequality in education
High unemployment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Discuss the legislation that influences L&D in South Africa.

A

The Skills Development Act (SDA) - improves workforce skills in SA.
The National Qualifications Framework Act (NQF) - allows the unqualified the right to education and training.
Sector Education Training Authorities (SETAs) - establish the sector skills plan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Explain why people learn.

A

It makes part of their physical, social and psychological development.

  • Goal-orientated learners
  • Activity-orientated learners
  • Learning-orientated learners
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Discuss adult learning.

A

Andragogy
Through the transformation of experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Sketch the principles of andragogy.

A

Unit 8, page 28.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Sketch Kolb’s experimental learning cycle.

A

Unit 8, page 30.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Name the five phases in the systematic training cycle.

A

T&D needs analysis
Learning program design
Training delivery
Assessment of learner achievements
Evaluation of training programmes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Study the case study on Unit 8.

A

Unit 8, page 62.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly