unit 9 exam revised

Question 1

Define the concept of leadership.

Answer 1

The process of influencing the activities of an individual or group to achieve an objective in a given situation.

Question 2

Identify and list the qualities of a good leader. (3 categories) Unit 9, page 8. (According to EQ)

Answer 2

Self-awareness - self-esteem
Self-management - Self-control
Social awareness - empathy
Social skills - Conflict resolution, collaboration

Question 3

Identify and list the responsibilities of a leader. (3 categories) Unit 9, page 8.

Answer 3

Interpersonal responsibilities - Leader role
Informational functions - Spokesperson role
Decision-making roles - Negotiator role

Question 4

Differentiate between successful and unsuccessful leadership.

Answer 4

Balancing tasks and relationships.
Seeking opportunities and experiences.
Developing intrapersonal relations.

Question 5

Describe the 3 approaches to individual models of leadership.

Answer 5

Trait-based approach - Physical traits (height, weight), social traits (trust, status), personality traits (confidence), intellectual traits (wisdom)
Behaviour-based approach - how behaviour is linked with leadership effectiveness.
Situational-based approach (Contingency theory)

Question 6

Describe the approaches to group models of leadership.

Answer 6

Executive teams - high-level individuals who conduct leadership actions to manage the organisation.
Virtual teams - no time and geographic limitations.
Self-managed teams - individuals collaborate without a leader to plan and coordinate the work.
Cross-functional teams - employees from many divisions brought together to perform unique duties.
Functional teams - a small group of employees from a department run by a functional manager.

Question 7

Describe the 5 approaches to organisational models of leadership.

Answer 7

Transaction-based approach - leaders make deals with their followers.
Transformational-based approach - motivates leaders and followers.
Charismatic-based approach - makes people weak and inspires personal allegiance.
Managerial-based approach - lets the management analyse and fix the organisational state.
Strategic-based approach - Ability to think strategically and work with others to initiate change.

Question 8

List the 4 primary leadership actions to manage the organisation properly.

Answer 8

Governance
Developing strategy
SCT’s
Creating a high-performance operating environment

Question 9

Discuss the different activities required for a human resource leader.

Answer 9

Anticipating changes
Initiating action
Generating confidence
Evaluating results

Question 10

Describe the systematic approach and steps to leadership in human resource managers.

Answer 10

Unit 9, page 32.

Question 11

Identify the different functions, roles and skills required by managers.

Answer 11

Management functions - POLC
Management roles - decision roles, interpersonal roles
Management skills - technical, conceptual, and communication skills

Question 12

Distinguish between leadership and management.

Answer 12

Management deals with controlling, supervising, coping and adapting to circumstances.
Leadership deals with motivation, inspiration, influence and change.