Flashcards in 2. Leadership Deck (10):
1
Black Belt
Full time, thoroughly trained in statistics, proficient working with team.
2
Mater Black Belt
Advanced knowledge in statistics. Technical support.
3
Green Belt
Trained in the tools, methods, and skills.
4
Champion
Top-level manager provide support for the team.
5
Executive
Support for Six Sigma.
6
Process Owner
High level to make decisions regarding process changes.
7
Common Errors in Change Management
-Inadequate communication.
-Without the preparation or resources to execute it.
-Improper or inadequate explanation.
8
Steps in management of change
P. 35
1. Communicate the need for change.
2. Communicate a view of a future state.
3. Establish and communicate near-term, intermediate-term, and long-term goals and metrics.
4. Identify and use force for change; reduce barriers to change.
5. Communicate early success and recognize those responsible
6. Lock in improvements.
7. Establish the need for being a nimble, changing organization.
9
Stakeholder Analysis.
P. 35
Stakeholder identification through SIPOC (internal and external).
10