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Flashcards in 9. Team Training Deck (14)
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1

Education

Learn how to think

2

Training

-Proficiency in a skill.
-Produces measurable performance outcomes, education alone does not.

3

Training Needs Analysis P. 114

A diagnostic method to identify the gap between current performance and desired performance.

4

Aspects of jobs P. 114

-Job analysis
-Task analysis
-Skills analysis

5

Job Analysis

Process for collecting information about duties, responsibilities, skills and outcomes.

6

Task Analysis

Identify the specific tasks required to perform a particular job.

7

Skills Analysis

Identify the specific skills required to perform the specific tasks identified by the task analysis.

8

Training Plan P. 115

Provide the road map for meeting critical training requirements.

9

Components of an Effective Training Plan P. 115

- Statement of policy
- Training budget
- Operational plan

10

Training Plan Matrix

Each identified skill and associated level of competency (Entry, Beginner, Practitioner, Expert, Master)

11

Training Delivery P. 118

- Self-Directed Learning (SDL)
- Lectures and Presentations (Most used, low retention)
- Discussion Format
- Experiential Training (used with soft skill training)
- Coaching (complex skills and operation)
- Case Studies
- Workbooks
- Instructional Games, Simulation, and Role-Playing
- Remote Learning
- Distance Learning
- Computer-Based Instructional Techniques
- Job Aids
- On-the-Job Training
- Blended Learning

12

Adult Learning Theory P. 122

- They learn for different reasons
- They prefer to focus on learning that centers on key ideas, principles, and experiences
- They prefer to learn in an environment that is both physically and psychologically comfortable.
- They retain only about 8% of material when training is conducted off the job.
- They face barriers to learn

13

Evaluation and Selecting Training Materials and Resources P. 125

- Language
- Accuracy
- Format
- Progression
- Infrastructure
- Content
- Development and outcomes
- Responsibilities and ownership
- Delivery
- Evaluations
- Duration

14

Data Collection P. 127

- Follow-up survey and questionnaires
- Observations on the job
- Follow-up interviews
- Follow-focus groups
- Testing
- Performance monitoring
- Review of operational data