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Flashcards in 11. Business Case and Project Charter Deck (16)
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1

Project Charger P. 151

-Serves as a formal contract between the Champion and Black Belt.
-Helps team stay on track with the goals of the project and organization.

2

6 Key Elements of Charter Document p. 151

1. Business Case
2. Problem Statement
3. Goal Statement
4. Project Scope
5. Project Plan
6. Project Team

3

Business Case P. 151

The business case identifies the dollars to be saved and establishes how the project aligns to the organization's strategies.

4

Problem Statement P. 154

The problem statement identifies what is not working, or where the pain point lies, and should be a concise explanation of a current state that adversely impacts the organization.

Most important phase of DMAIC cycle

5

Project Scope P. 155

Boundaries of the project. The most common scope limitations are budget, time, authority, and resources.

6

Tools to assist in setting a project scope P. 155

-Pareto charts
-Cause-and-effect diagrams
-Affinity diagrams
-Process maps

7

Two methods in defining project's scopes P. 155

1. Dimensional method
2. Functional method.

8

Dimensional Method P. 156

Eight possible dimensions for characterizing project scope:

1. Process
2. Demographics
3. Relationships
4. Organizational
5. Systems
6. Geographical
7. Customer
8. Combinations

9

Functional Method P. 157

Logic and functional relationships between input and output variables to isolate critical input variables.

AKA process mapping decomposition, Y= f(X)

10

Goal Statememt P. 158

The goal statement identifies the project's objectives and targets and how the success of the project will be measured.

11

SMART Goals P. 159.

Specific
Measurable
Achievable
Relevant
Time bounded

12

Project components P. 161

-Scope
-Schedule
-Reources

13

Project performance measurements P. 162

-Cost (Min. Req)
-Revenue
-Delivery (on-time)
-Schedule (Min. Req)
-Customer satisfaction

14

Fundamental project management indices P. 162

-CPI (Cost Performance Index)
-SPI (Schedule Performance Index)

15

Project Plan P. 160

Gantt chart depicting the DMAIC phases and noting the resources required by phase.

At min. An estimated start and completion date is required.

16

The balanced quadrant

-Cost
-Quality
-Scope
-Time