2. Using In Basket Flashcards

0
Q

Can you close start up activities. The small icons below the epic button.

A

No

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1
Q

What is hyperspace?

A

The architecture that house epics integrated suite of products

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2
Q

What is a workspace

A

A space where work is done.

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3
Q

How can you get to the in basket name two ways

A

Hyperspace toolbar

Dashboard

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4
Q

What items might be listed in the in basket mean toolbar

A

Create new message
Search
Forward a message
No patient specific tasks

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5
Q

In basket folder list is used for what reason

A

To store messages for example results and patient call back

If the folder is present it will contain at least one message

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6
Q

Where is in basket of views located

A

In the bottom lower corner it contains my in basket, opened patients, my out basket,

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7
Q

What are some functions the in basket folder toolbar will do?

A

These are folder specific items. Designed to help you perform patient related tasks they are based on the type of message and Can vary

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8
Q

How are messages built in epic

A

Messages are built as a report and are viewed in the report toolbar for example in the results folder a user can read to result in the default message report

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9
Q

Message report pane is used for what functions

A

To display the default report for that in basket folder

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10
Q

What type of items may be seen in the legend?

A

Priority
Green ball work assigned or taken
Critical messages

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11
Q

You read a patient results message

Message is abnormal and wine is normal what might you do you in response to these messages

A

Call the patient

Message am a contact the patient

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12
Q

Which folders have message responsibility. Also known as the green ball of responsibility.

A

Patient calls

Result’s folder

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13
Q

What are three reasons to write a note about a test result also known as a result note?

A

To document your thoughts about the result

To request clinical stuff follow-up with patient

To document follow-up done with the patient

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14
Q

What method might be used to document calls to patients about their results?

A

Using a result note is faster and is tied to the order whereas a telephone encounter is not

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15
Q

What is an advantage of using result notes?

A

Result notes file with the order so it will appear in reports and chart review for example

16
Q

How do you exit (close) a patient workspace?

A

Use the upper X

17
Q

What is a reason to use a result note?

A

It can be routed with responsibility to other staff

18
Q

The epic term for one visit (office visit, phone call, etc. ) is…

19
Q

From the inbox when you click reflux in the results folder a workspace name the workspace.

A

Order entry activity opens

20
Q

In the results folder it is a comment part of a chart?

21
Q

Is there a Done button in Open charts folder?

Why are why not

A

iMessage in that folder removes itself when someone else closes the encounter

22
Q

When you grant access to your in basket is a message sent to the person you invited?

A

No the system assumes in person contact to tell the other person you’ve added them

23
Q

What is a persistent attachment in the inbox?

A

Where you attached to another’s in basket under the Gen. tab

24
How do you change departments once you log into epic
From the epic button to change context
25
What do you do for non-responsibility messages What do you do for message with responsibility
Nonresponsibility press delete done Responsibility messages click reviewed
26
Will linking a patient to a staff message become part of the patient's record?
It will depend on the type of message
27
Will the option tab control when a message will be sent to the recipients in basket if unread?
Yes the option tab can be used to set information such as when a message to be sent and when it should be retracted
28
Where do result notes file in order to be seen
Result notes appear in the order reports
29
New to epic 2014. You can jump into an encounter from chart review to add to its charting. If encounter is closed in addendum will open
True
30
Do I send an RX response message
Approve a refusing medication via an RX request message
31
Why did I receive an RX response message
The clinician has approved a refused to patients refill request that you sent