Chapter 1

Question 1

The process of gathering data, providing information and advice to clients, and suggesting workable alternatives for resolving concerns.

Answer 1

Interviewing

Question 2

Aimed at the “identification, utilization, and development of personal/psychological strengths and resources in order to enhance positive states, traits, and behavior.”

Answer 2

Coaching

Question 3

An intensive and personal process for clients; focused on listening and developing strategies for change and growth.

Answer 3

Counseling

Question 4

Focused on deep-seated and entrenched client issues, which often require more time for resolution. Many of the skills and concepts of interviewing and counseling are also used here.

Answer 4

Psychotherapy

Question 5

Within a dozen sessions, a typical client receiving psychotherapy is better off than what percentage of untreated people?

Answer 5

80-85%

Question 6

The _______ _______ counselor acts with a sense of purpose (intention), skill, and respect for the diversity of clients.

Answer 6

culturally intentional

Question 7

The _______ _______ counselor practices humility to care for clients based on self-reflexivity and self-awareness, valuing clients’ expertise on the social and cultural context of their lives, openness to establishing power-balanced relationships, and a lifelong dedication to learning.

Answer 7

culturally intentional

Question 8

This speaks to the importance of being in the moment and responding flexibly to the ever-changing situations and needs of clients.

Answer 8

Intentionality

Question 9

Acting with a sense of capability and flexibly choosing an action from a range of alternatives. Having more than one action, thought or behavior to choose from in responding to changing life situations and diverse clients.

Answer 9

Cultural intentionality

Question 10

This is what we combat as we emphasize developing client intentionality, resilience, and self-actualization.

Answer 10

Focus on the negative.

Question 11

What does intentionality and flexibility mean for you as a counselor or therapist?

Answer 11

Clients will benefit and become stronger as they feel heard and respected; they will become intentionally flexible with new ways to resolve their concerns; resolving specific immediate issues will help them feel empowered and facilitate further action.

Question 11

These two people gave central importance to being in relation to other and giving back to others and your society and world–which includes advocacy. As well as one’s ability to overcome challenges and take charge of their lives.

Answer 11

Rogers and Maslow

Question 12

Goal of helping clients resolve issues and concerns, handle future difficulties, become more competent, and respect themselves more.

Answer 12

Resilience

Question 13

Pointing out that a client is demonstrating ______ and ______ helps facilitate longer-term success.

Answer 13

Resilience and ability

Question 14

Counseling’s ultimate goal is to teach what?

Answer 14

Self-healing–the capacity to use what is learned in counseling to resolve future issues

Question 15

To become one’s potentiality; growth-motivated; closely related to both cultural intentionality and resilience.

Answer 15

Self-actualization

Question 16

These identify the behavioral foundations of intentional interviewing and counseling

Answer 16

Microskills

Question 17

The “how” of all theories

Answer 17

Microskills

Question 18

Provide alternatives to adapt to the developmental and unique characteristics of each client

Answer 18

Microskills

Question 19

Summarizes the successive steps of intentional counseling and psychotherapy

Answer 19

Microskills hierarchy

Question 20

These rest on a base of ethics, multiculturalism, social justice and advocacy competencies, neuroscience, positive psychology, and resilience.

Answer 20

Microskills hierarchy

Question 21

6 components of (empathetic) Basic Listening Skills

Answer 21

Questioning, observation, encouraging, paraphrasing, summarizing, and reflecting feelings

Question 22

The 5-Stage framework for integrating microskills into a complete counseling session.

Answer 22

Empathic relationship; story and strengths; goals; restory; action

Question 23

Skills used to help clients explore their personal or interpersonal conflicts

Answer 23

Influencing skills

Question 24

Influencing Skills (12)

Answer 24

Focusing; Empathic Confrontation; Interpretation/Reframing; Reflection of Meaning; Stress Management; Self-disclosure; Feedback; Natural and Logical Consequences; Directives; Instruction; Psychoeducation; and TLCs

Question 25

The apex of the microskills pyramid is ______ of skills to develop your own style of counseling and ______.

Answer 25

integration; transcendence

Question 26

Capacity to go beyond yourself and successfully apply your newly mastered skills to help others.

Answer 26

Transcendence

Question 27

The brain is constantly developing new neural networks due to this

Answer 27

Brain plasticity and neurogenesis

Question 28

This can cause development of new neurons and neural connections in the brain

Answer 28

Effective counseling

Question 29

Strategies to help clients better cope with stress and manage stressful issues include:

Answer 29

Listening to the client’s stories, establishing an empathic relationship, understanding the client’s world, and focusing on wellness and strengths.

Question 30

Focuses on normal developmental concerns or adjustment issues

Answer 30

Counseling

Question 31

Positive orientation and emphasis on co-discovery of client values and goals is highly consistent with the traditions of counseling

Answer 31

Coaching

Question 32

Stages of Change

Answer 32

Precontemplation; Contemplation; Preparation; Action; Maintenance

Question 33

Set of mental skills that include working memory, flexible thinking, and self-control

Answer 33

Executive functions

Question 34

This area of the brain is key to both Executive Function and Emotional Regulation

Answer 34

Prefrontal cortex