Chapter 6 Flashcards
(26 cards)
Cognitive empathy promotes the development of these in the brain
Executive functions
Encouraging, paraphrasing, and summarizing are what type of listening skills
Active Listening Skills
Improvement in cognitive understanding of issues and decision making is caused by more effective what?
Executive brain functioning
A communication process that requires intentional participation, decision making, and responding to client conversation.
Active listening
This leads to client understanding and synthesis, providing clients with a clearer picture of their own stories.
Accurate listening
Short responses that help clients keep talking. They may be verbal, (repeating key words and short statements) or nonverbal (head nods and smiling).
Encouraging
Shorten or clarify the essence of what has just been said, but be sure to use the client’s main words. Often fed back to the client in a questioning tone of voice.
Paraphrase
Synthesizes client comments and integrate thoughts, emotions, and behaviors. Similar to paraphrasing but used over a longer time span.
Summarizing
The most important cognitive empathic listening skill.
Paraphrasing
An accurate paraphrase usually consists of these four dimensions:
- A sentence stem that may include the client’s name
- The key words used by a client to describe the situation or person
- The essence of what the client has said in briefer and clearer form
- A checkout for accuracy
Pulls together and organizes client conversation, supporting the brain’s executive functioning.
Summarizing
This active listening skill is key to Theory of Mind (ToM) and your ability to “mentalize” the world of the client.
Summarizing
The 4 core principles of The Convention on the Rights of the Child (CRC)
- Nondiscrimination
- Devotion to the best interests of the child
- The right to life, survival, and development
- Respect for the views and opinions of the child
When we attend to clients and use the active listening skills, we facilitate executive functioning and the development of new _____ _____ that become part of long-term memory in the hippocampus.
Neural Networks
Defined as language-based thought processes underlying all thinking activities.
Cognitions
When you are culturally different from your client, this along with an explanation of your methods may be helpful.
Self-Disclosure
These are the cognitive center of the basic listening sequence
Encouraging, paraphrasing, and summarizing
When clients are heard, they open up and become more ready for what?
Change
Experiencing another person’s emotional state which increases activity in the insula
Affective Empathy
Holistic cognitive view of clients; integration of client’s cognitive and affective worlds
Theory of Mind (ToM) aka Mentalizing
The goal of this is to facilitate client exploration and clarification of issues.
Paraphrasing
Not focused on feeling, just content
Paraphrasing
This often includes feelings and emotions as well. (not a reflection of feeling)
Summarizing
Positive stories and identified strengths when put next to negative cognitions almost inevitably weaken the negative while simultaneously building _______ _______
Executive functioning
