Chapter 1 Flashcards

(32 cards)

1
Q

Management is the “ _________”.

A

Art of getting things done through people

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2
Q

A group of people who work together to achieve some specific purpose

A

Organization

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3
Q

(1) The pursuit of organizational goals efficiently and effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling the organization’s resources.

A

Management

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4
Q

To use resources - people, money, raw materials, and the like - wisely and cost effectively.

A

Efficiency- the means

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5
Q

To achieve results, to make the right decisions, and to successfully carry them out so that they achieve the organization’s goals.

A

Effective - the ends

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6
Q

Being a manager means you have _______.

A

A multiplier effect

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7
Q

Your influence is being multiplied far beyond the results that can be achieved by just one person.

A

Multiplier effect

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8
Q

The rewards of studying management

A

(1) You will have an insider’s understanding of how to deal with organizations from the outside
(2) You will know from experience how to relate to your supervisors
(3) You will better react with coworkers
(4) You will know how to manage yourself and your career

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9
Q

The rewards of practicing management

A

(1) You and your employees can experience a sense of accomplishment
(2) You can stretch your abilities and magnify your range
(3) You can build a catalog of successful products or services
(4) You can become a mentor and help others

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10
Q

An experienced person who provided guidance to someone new to the work world

A

Mentor

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11
Q

Four management function

A

(1) Planning
(2) Organizing
(3) Leading
(4) Controlling

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12
Q

Setting goals and deciding how to achieve them

A

Planning

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13
Q

Arranging tasks, people and other resources to accomplish work

A

Organizing

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14
Q

Motivating, directing, and otherwise influencing people to work hard to achieve the organization’s goals

A

Leading

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15
Q

Monitoring performance, comparing it with goals, and taking corrective action as needed.

A

Controlling

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16
Q

Levels of Management

A

Top - Top Managers
Middle - Middle Managers
Bottom - First-line Managers
Very Bottom- Non-Managerial employees

17
Q

Make long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it.

18
Q

Implement the policies and plans of the top managers above them and supervise and coordinate the activities of first line managers below them

A

Middle Managers

19
Q

Make short term operating decisions, directing the daily tasks of non-managerial personnel

A

First Line Managers

20
Q

Either work alone on tasks or with others on a variety of teams

A

Non-managerial employees

21
Q

Responsible for just one organizational activity

A

Functional Manager

22
Q

Responsible for several organizational activities

A

General Manager

23
Q

Three types of organizations:

A

(1) For Profit
(2) Nonprofit
(3) Mutual Benefit Organization

24
Q

Formed to make money by offering products or services

A

For Profit Organizations

25
Can either be a public sector or private sector whose purpose is to offer services to some clients, not to make money.
Non profit Organizations
26
Voluntary collections of members whose purpose is to advance member's interests
Mutual Benefit Organizations
27
Managers acquire three skills.....
(1) Technical (2) Conceptual (3) Human
28
Consists of the job specific knowledge needed to perform well in specialized field
Technical Skills
29
Consists of the ability to think analytically , to visualize an organizational as a whole and understand how the parts work together.
Conceptual Skills
30
Consists of the ability to work well in cooperation with other people to get things done
Human Skills
31
Interpersonal people skills needed for success at all levels
Soft Skills
32
Top managers are....
(1) Able to motivate and engage others (2) Able to communicate, work experience outside the US (3) High energy to meet the demands of global travel and a 24/7 world