Chapter 13 Flashcards
(49 cards)
Two or more freely interacting individuals who share norms, share goals and have a common identity
Group
A small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable
Team
A group assigned by organizations or its managers to accomplish specific goals
Formal Group
A group formed by people whose overriding purpose is getting together for friendship or a common interest
Informal Group
Characteristics of Types of Teams:
(1) Purpose
(2) Duration
(3) Level of member commitment
Designed to include members from different areas within an organization, such as finance, operations, and sales.
Cross Functional Teams
Groups of workers who are given administrative oversight for their task domains
Self Managed Teams
Work together over time and distance via electronic media to combine effort and achieve common goals
Virtual Teams
Considerations in building a group into an effective team:
(1) Collaboration
(2) Trust
(3) Performance goals and feedback
(4) Motivation through mutual accountability and interdependency
(5) Composition
(6) Roles
(7) Norms
(8) Effect team processes
The act of sharing information and coordinating efforts to achieve a collective outcome
Collaboration
Reciprocal faith in others intentions and behaviors
Trust
Reveals the extent to which team members rely on common task related team inputs, such as resources, information, goals and rewards, are the amount of interpersonal interactions needed to complete the work
Team Member Interdependence
Reflects the collection of jobs, personalities, values, knowledge, experience, and skills of team members
Team Composition
Socially determined expectations of how individuals should behave in a specific position
Roles
Consists of behavior that concentrates on getting the team’s task done
Task Role
Consists of behavior that fosters constructive relationships among team members
Maintenance Role ( Relationship Oriented Role )
General guidelines or rules of behavior that most group members follow
Norms
Why are norms enforced?
(1) To help the group survive
(2) To clarify role expectations
(3) To help individuals avoid embarrassing situations
(4) To emphasize the group’s important values and identity
Members interdependent acts that convert inputs to outcomes through cognitive, verbal, and behavioral activities directed towards organizing taskwork to achieve collective goals
Team processes
Outlines how a team will manage teamwork activities
Team Charter
A process in which team members collectively reflect on the team’s objectives, strategies, and processes and adapt accordingly
Team Reflexivity
Reflects the extent to which team members feel free to engage in expression of constructive opinions, concerns, or ideas about work related issues
Team Voice
Activities teams can use to improve team processes:
(1) Team charter
(2) Team reflexivity
(3) Team voice
A process in which one party perceives that its interests are being opposed or negatively affected by another party
Conflict
