Chapter 6 Flashcards
(20 cards)
what are the similarities between verbal and non verbal communication?
- Both are symbolic.
- Both are rule-guided.
- Both can be intentional or unintentional.
- Both are culture- bound.
what are the differences between verbal and non verbal communication?
- Nonverbal communication is usually perceived as more believable.
- Nonverbal can be multichannelled.
- Nonverbal is continuous (and hard to control).
We communicate a message using approximately:
____% words
____% paralinguistics
_____% non-verbals
7
38
55
what are the 3 Main Principles of Nonverbal Communication?
- Replace Verbal Communication
- Regulate Interaction
- Establishes Relationship-Level Meanings
regulating interactions?
are nonverbal cues that regulate the flow of communication between two people
Relationship Level Meanings include:
-Responsiveness
-Liking
-Power
responsiveness
through eye contact, facial expressions, and body posture, we indicate our interest in others’ communication.
liking
important indicator of how positively or negatively we feel toward others.
Power
- uses non-verbal to assert dominance and to negotiate for status and influence.
- Status, time, space, and silence also express power relations.
When someone makes a verbal communication error,
we doubt their _________
intellectual ability
When someone makes non-verbal communication
errors, we doubt their __________
mental stability
challenges with non-verbal communication can be:
-ambiguous
-continuous
-multi channelled
what are the 7 types non-verbal communication?
A) Proxemics
B) Haptics
C) Kinesics
D) Appearance
E) Artifacts
F) Chronemics
G) Paralinguistics
what is proxemics?
distance between 2 people when they communicate (space)
what is haptics?
communicate a great deal through touch
what is kinesics?
body movement in communication
like eye contact, facial expressions, gestures & postures
what is appearance?
- style of clothing
- artifacts (tattoos, piercings, cars, watches, purses, glasses),
- physical characteristics (height, weight, breath, body odor, attractiveness, age, wrinkles)
what are artifacts?
-clothing
-jewelry
-perfume
-beauty aids
what is chronemics?
refers to how we use time to define people and interactions
what is paralinguistics?
superimposed on speech to signal attitude or emotion
(tone, loudness, speed, inflection, pausing, stress)
