Chapter8- Written Communications Flashcards Preview

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Flashcards in Chapter8- Written Communications Deck (47):
1

What helps the writer establish the logical flow of the material?

Outline

2

Besides memos and emails what constitutes the bulk of writing produced by most company officers?

Reports

3

Narrative reports are written in what form?

Essay form

4

What is a footnote?

Footnotes keep all the information on the same page and make it easier for a reader to find

5

What is an end note?

Endnotes have the advantage of keeping all the notes and citations together in one list at the end of the paper

6

What type of report focuses on why a certain course of action was taken or should be taken?

Justification report

7

What type of report states the problem, provides a variety of solutions, and then recommends the best solution based on the available criteria?

Recommendation report

8

What type of report provides an overview of the current status of a project?

Progress report

9

What type of report combines the two forms into one by providing justification for the project, describing the steps to complete the project, and including justification for any changes in the project development

Progress and justification report

10

What report describes a process, project, or item that gives the audience a detailed image of the subject?

Description report

11

Memos or quick and easy messages that answer what six questions?

What, where, when, who, why, and how

12

What outlines activities proposed for a meeting or event?

Agenda

13

What are the accurate records of the topics covered, decision is made, and assignments given during meetings?

Minutes

14

What two forms can a press release be written in?

Outline or narrative

15

In a press release you should limit sentence length to know more than how many words

20

16

In a press release you should use no more then how many lines per paragraph?

4-5

17

Executive summary should be no longer than?

Two pages

18

The average paragraph should be no longer than?

75 to 125 words

19

What sentence of the press release should be used to summarize all information?

First sentence

20

What should be the maximum number of pages of a press release

2

21

What is the first up in writing any document?

Determine the audience, scope, and purpose

22

What is an audience

Who the letter is being written to

23

What is the scope?

The subject or topic and how broad or narrow the focus is

24

Where should the scope be stated?

In the thesis statement of the document

25

What is the thesis statement

Main idea of the speech

26

What is the purpose of a document?

Why the letter is being written

27

What form should be used with headings in an outline format?

Parallel if it all possible

28

What does the conclusion of an outline due?

Summarize the main points and includes a call to action

29

What are visual reference points that indicate a subdivision of the topic for the reader?

Paragraph

30

Every paragraph should contain what?

A topic sentence

31

What allows all the notes to be on one page and contain extra information

End notes

32

What is the minimum number of points that must be placed under each heading

2

33

Out of the styles of letters what is considered a sales letter

Promotion

34

What type of report is a station location report

Recommendation

35

Which part of the letter contains the company return address

Heading

36

What section of a letter consist of the company letterhead or return address

Heading

37

What part of the letter includes the date, address block of the recipient, attention line and salutation

Opening

38

What portion of the letter contains the message and is divided into introduction, body, and conclusion

Body

39

What part of the letter contains the complementary closing and the riders signature, name, and title

Closing

40

What is it called wind text must be printed or typed rather than in script

Legibility

41

What is it called when times, addresses, names, quantities, and events must be correct

Accuracy

42

What is it called when all available information must be included

Completeness

43

What is it called when text must express facts and not opinions

Objectivity

44

Budget request, purchased recommendations, and after action reports are all what types of reports

Justification reports

45

A station location report is what type of report

Recommendation

46

The development of a health and fitness program is what type of report

Progress

47

Describing a new apparatus design or the steps necessary to implement a rapid intervention team policy or what types of reports

Description