drivers/urgency for change Flashcards
(7 cards)
what is organisational change
•process a business goes through when they transform a part of the business
•response to internal/external pressure
what could a business change (mistic)
Culture
Mission
Strategies
Infrastructure
Technologies
Internal processes
importance of change
•Maintain competition
•Leads to better business opportunities
•Encourages innovation
why is organisational change important
•markets are constantly changing.
•overtaken by competitors and
•fail to meet the needs of its customers
reasons for change
•New priorities
•Customer needs
•Competitor activities
drivers of change
Human Resources
Customer needs
Change in business focus
Competitors
KPI
Business Growth
impacts of not responding to change
Loss of key customer base.
Loss of market position
Loss of stakeholders’ confidence.
