kotter theory(change management) Flashcards
(4 cards)
1
Q
aims of kotter
A
*focus on employee experience
*clear communications manage change reduce resistance requires all stages
2
Q
8 steps of kotter
A
- Increase urgency: by motivate/engage staff.
- Build the team by selecting the right people and skills.
- Develop the vision
- Communicate often and consistently for employee buy in
- Empower action
- Create short-term wins
- Don’t let up
- Make change stick
3
Q
advantages of kotter
A
structured and clear-easy to implement-no confusion
sustainability of change-change is permeant-long term success
urgency-motivation/commitment-sucess
4
Q
disadvantages of kotter 🕰️
A
time consuming-deadline-don’t see results quick
limit employee participation
gradual-slow-rigid structure-no flexibility-cant adapt to dynamic environment