kotter theory(change management) Flashcards

(4 cards)

1
Q

aims of kotter

A

*focus on employee experience
*clear communications manage change reduce resistance requires all stages

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2
Q

8 steps of kotter

A
  1. Increase urgency: by motivate/engage staff.
  2. Build the team by selecting the right people and skills.
  3. Develop the vision
  4. Communicate often and consistently for employee buy in
  5. Empower action
  6. Create short-term wins
  7. Don’t let up
  8. Make change stick
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3
Q

advantages of kotter

A

structured and clear-easy to implement-no confusion

sustainability of change-change is permeant-long term success

urgency-motivation/commitment-sucess

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4
Q

disadvantages of kotter 🕰️

A

time consuming-deadline-don’t see results quick

limit employee participation

gradual-slow-rigid structure-no flexibility-cant adapt to dynamic environment

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