kaizen

Question 1

what is kaizen

Answer 1

•gradual and continuous improvement
•everyone in the business understands the vision
•you can always make or do things better, even if they are working well now

Question 2

what will a business do to implement kaizen

Answer 2

Identify opportunity
Analyse current process
Develop solution
Implement solution
Analyse results
Create solution-used by all
Plan for implementation of new process

Question 3

kaizen continuous improvement objectives

Answer 3

•Customers focus
•Futures thinking
•Low cost

Question 4

role of expert employees

Answer 4

4 develop solutions.
5. Implement suggested changes.
6. Sustain improvements over time.

Question 5

components of kaizen

Answer 5

•Sets up quality circles.
•Relies on small step changes
•Uses Ishikawa/fishbone diagram tool.

Question 6

kaizen advantages

Answer 6

eliminate waste/streamline=increase productivity

adapt quick to dynamic market demands-competitive

more efficient-reduced operational cost-promote profit

Question 7

kaizen disadvantages

Answer 7

incremental changes-slow small results-decrease morale

no revolutionary change-competitors/market share

resources/time/money-may not be readily available