Hoofdstuk 14 Flashcards
(5 cards)
1
Q
communication competence
A
ability to communicate effectively in specific situations
2
Q
linguistic style
A
a person’s typical speaking pattern
3
Q
grapevine
A
unofficial communication system of the informal organization
4
Q
Liaison individuals
A
those who consistently pass along grapevine information to other
5
Q
organizational moles
A
those who use the grapevine to enhance their power and status
