Human Resource Management Flashcards

(51 cards)

1
Q

What is HRM?

A

HRM is the formal name for the management of people in an organization.

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2
Q

What advantage do organizations gain from HRM?

A

Organizations gain an advantage when they have valuable, rare, inimitable, and organized resources.

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3
Q

What is considered a distinctive resource in HRM?

A

Employees and their skills, knowledge, and abilities are considered among the most distinctive and renewable resources.

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4
Q

What does organizational success depend on?

A

Organizational success depends on what people know and can do.

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5
Q

What is Human Capital?

A

Human Capital is the strategic value of employee knowledge and abilities.

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6
Q

What are key responsibilities of HR managers?

A

HR managers must understand their company’s business, help line managers with hiring and motivation, and address ethical challenges.

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7
Q

What are the main HR activities?

A

HR activities include Planning, Programming, and Evaluating.

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8
Q

What is Environmental Scanning in HR?

A

Environmental Scanning looks at factors like labor markets, technology, legislation, competition, and the economy.

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9
Q

What does HR Planning involve?

A

HR Planning involves demand forecasting, assessing internal and external labor supply, and job analysis.

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10
Q

What are other HR activities?

A

Other HR activities include Recruitment, Selection, Diversity and Inclusion, Performance Appraisal, and Labor Relations.

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11
Q

What are the outcomes of effective HRM?

A

Effective HRM can lead to positive results such as Productivity, Quality, Innovation, Satisfaction, and Health.

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12
Q

What is the goal of HR Planning?

A

The goal is to ‘Get me the right kind and the right number of people at the right time.’

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13
Q

What do Demand Forecasts estimate?

A

Demand Forecasts estimate how many and what type of people are needed.

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14
Q

What is the Supply of Labor?

A

Supply of Labor refers to how many and what types of employees are actually available.

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15
Q

What is Job Analysis?

A

Job Analysis is the process of gathering information about a job.

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16
Q

What does KSAOs stand for?

A

KSAOs stands for Knowledge, Skills, Abilities, and Other Characteristics.

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17
Q

What is Recruitment?

A

Recruitment is the development of a pool of applicants for a job.

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18
Q

What are the advantages of Internal Recruiting?

A

Advantages include knowing employees, encouraging current employees to stay, work hard, and perform well.

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19
Q

What are the disadvantages of Internal Recruiting?

A

Disadvantages include a limited applicant pool and potential lack of innovation.

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20
Q

What are the advantages of External Recruiting?

A

Advantages include inspiring innovation and change, more competition, and a larger applicant pool.

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21
Q

What are the disadvantages of External Recruiting?

A

Disadvantages include limited company understanding, potential upset of current employees, and being time-consuming.

22
Q

What screening tools are used in selection?

A

Common types include job knowledge tests, integrity tests, cognitive ability tests, personality tests, emotional intelligence tests, skills assessment, and physical ability assessment.

23
Q

How do organizations use social media in hiring?

A

70% of organizations use social media to screen applicants for professional affiliations, volunteer activities, and other organizational alignments.

24
Q

What is a Structured Interview?

A

A Structured Interview asks all applicants the same questions and compares responses to standardized answers.

25
What are the types of Structured Interviews?
Types include Situational and Behavioral interviews.
26
What makes a good interview?
Good interviews include job relevant questions, avoiding discomfort, not using biased questions, and consistency across candidates.
27
What are other hiring methods?
Other hiring methods include reference checks, background checks, personality tests, integrity tests, drug tests, cognitive ability tests, and performance tests.
28
What is reliability in selection?
Reliability is the consistency of test scores over time and across alternative measurements.
29
What is validity in selection?
Validity is the accuracy of the selection test.
30
How much do U.S. businesses spend on training and development?
U.S. businesses spend over $85 billion annually on training and development.
31
What is the purpose of training?
Training typically teaches lower-level employees skills for their current jobs.
32
What is the purpose of development?
Development involves teaching managers and professional employees broader skills for their current and future jobs.
33
What is Performance Appraisal?
Performance Appraisal is the assessment of job performance.
34
What are the purposes of Performance Appraisals?
Purposes include evaluative and developmental purposes.
35
What are the categories of Performance Appraisals?
Categories include trait appraisals, behavioral appraisals, and results appraisals.
36
Who conducts performance appraisals?
Traditionally, managers and supervisors conduct performance appraisals.
37
What is a 360-degree feedback?
360-degree feedback is feedback from all directions: subordinates, peers, outsiders, and superiors.
38
What is a layoff?
A layoff is the discharge of workers due to economic conditions or shortage of work.
39
What is outplacement?
Outplacement is when employers help dismissed people find employment elsewhere.
40
What is Employment-at-Will?
Employment-at-will is a legal concept that an employee may be terminated for any reason.
41
What are the exceptions to Employment-at-Will?
Exceptions include refusing to break the law, taking time off for jury duty, or whistleblowing.
42
What are the three crucial decisions for designing effective pay plans?
The three decisions are Pay Level, Pay Structure, and Individual Pay.
43
What is Pay Level?
Pay Level is the choice of being a high-, average-, or low-paying employer.
44
What is Pay Structure?
Pay Structure is the pricing of different jobs within the organization.
45
What is Individual Pay?
Individual Pay determines different pay rates for people in jobs of similar worth.
46
What are forms of compensation?
Forms include individual incentive plans, group incentive plans, gainsharing, profit-sharing plans, and stock options.
47
What are required benefits?
Required benefits include workers' compensation, Social Security, and unemployment insurance.
48
What are nonrequired benefits?
Nonrequired benefits include pension plans and medical/dental insurance.
49
What are cafeteria benefits?
Cafeteria benefits allow employees to receive credits to spend on desired benefits.
50
What is the controversy surrounding CEO compensation?
CEO compensation is controversial due to the significant increase in the ratio of CEO pay to average-worker pay.
51
What is the current ratio of CEO pay to average-worker pay?
The ratio has increased from ~20:1 in the mid-1960s to ~360:1 currently.