Organizational Culture Flashcards

(22 cards)

1
Q

What is Culture?

A

Organizational culture can be defined as a set of important shared assumptions about the organization and its goals and practices.

[1]

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2
Q

How are cultural assumptions reproduced?

A

These assumptions are reproduced through cultural expressions.

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3
Q

What happens if cultural assumptions are not reproduced?

A

If these assumptions are not reproduced, then the assumptions change.

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4
Q

What is a common saying about culture?

A

A common saying is ‘Culture eats strategy for breakfast.’

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5
Q

Why do we care about culture?

A

Culture acts as guidelines for how to think, feel, and behave within an organization.

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6
Q

How does culture guide perceptions?

A

It guides the ‘correct’ way to view certain things, showing how deep culture is.

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7
Q

How can culture influence thoughts about a new employee’s attire?

A

Culture can guide how one thinks about a new employee’s attire (e.g., lazy, unprofessional, substance-focused, obsessed with work) or a team member being late (e.g., anger, concern, opportunity, covering for them).

[2, 3]

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8
Q

What are the implications of culture for organizational functioning?

A

Because culture acts as a guide for thinking, feeling, and behaving, it has major implications for organizational functioning.

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9
Q

Do all organizations have culture?

A

All organizations have culture.

[2]

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10
Q

Can culture be controlled by management?

A

Management can attempt to control culture, but this is not a simple task.

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11
Q

What are some reasons why controlling culture is difficult?

A

Reasons include management may not understand culture, people may resist changes, the existence of subcultures, and culture becoming ingrained and habitual.

[2, 4]

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12
Q

How do we ‘see’ culture?

A

We can understand or observe organizational culture through various relevant constructs, facts, practices, vocabulary, metaphors, rites and rituals, and stories.

[4]

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13
Q

What are relevant constructs in culture?

A

Relevant Constructs are the labels we use to organize our experiences, pointing out what is normal and important.

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14
Q

What are facts in the context of culture?

A

Facts are social knowledge, not objective truths, that are often widely shared and believed regardless of their accuracy.

[4, 5]

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15
Q

What are examples of practices in organizational culture?

A

Practices are routine features of everyday organizational life, such as how people interact in meetings.

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16
Q

How does vocabulary reflect culture?

A

Vocabulary reflects culture by how members talk about organization-relevant concepts.

[6]

17
Q

What are metaphors in the context of culture?

A

Metaphors use something simpler to describe something more complex, which is a basic part of how we perceive and describe the world.

[6]

18
Q

What are rituals in organizational culture?

A

Rituals are rule-governed activities of a symbolic character that draw participants’ attention to thoughts and feelings they are expected to hold in special significance.

[6, 7]

19
Q

What role do stories play in organizational culture?

A

Stories communicate ‘what we’re about’ to newcomers and illustrate cultural norms.

[7, 8]

20
Q

How does culture relate to power?

A

Organizational culture can have a relation with power, specifically linking to Agenda-Shaping and Domination.

[8, 9]

21
Q

What is Agenda-Shaping in relation to culture?

A

Agenda-Shaping occurs when culture guides how we are supposed to think, feel, and behave, potentially punishing alternative views.

[9]

22
Q

What is Domination in the context of culture?

A

Domination operates as a form of power by shaping what is considered normal and creating a taken-for-granted way of doing things.

[9, 10]