Inflight Emergencies

Question 1

The most important job of each crew member is?

Answer 1

Pax safety

Question 2

How many people fly in the US every day?

Answer 2

More than 2 million

Question 3

During a 30 year span, how many serious injuries did FAA record from turbulence and who accounted for more than two-thirds of the injuries?

Answer 3

300
F/A’s

Question 4

Causes of injury during turbulence?

Answer 4

Not wearing seatbelt
Ignoring recommendations to keep seatbelt fastened while seated
Not being seated when advised by pilots
Turbulence injuries-
Neck, back and hip injuries, broken boned, cuts and abrasions

Question 5

Turbulence levels

Answer 5

Light
Moderate
Severe

Question 6

Light turbulence

Answer 6

Slight erratic changes in attitude and altitude
Raped and rhythmic bumpiness
Occupants may feel a slight strain against seatbelts
Unsecured objects may move around
Objects wont lift off surfaces or fall over

Question 7

Moderate Turbulence

Answer 7

Changes in attitude and altitude
Changes in indicated airspeed
Rapid bumps or jolts
Occupants feel definite strain against seatbelts
Unsecured objects fall over
Standing is difficult
Cabin service and walking are difficult

Question 8

Severe turbulence

Answer 8

Large abrupt changes in attitude and altitude with large variations in airspeed
Aircraft may be violently tossed around
Aircraft may be temporarily out of control
Structural damage may occur
Occupants are forced violently against seatbelts
Unsecured objects fall over and lift off of surfaces constantly standing and movement are impossible

Question 9

At what cabin altitude must be reached if cabin altitude exceeds?

Answer 9

14,000 feet

Question 10

What happens if aircraft emergency system does not deploy?

Answer 10

Can be manually activated from flight deck
PSU-contains 4 oxygen masks-use “safety pin” or similar into hole to release
ASU above jump seat -2 masks-use “credit card” or similar to release around gap and press up-pull streamers attached so they can be reached from seated position
800 has additional mask compartment in fwd galley

Question 11

Flight deck oxygen to don mask:

Question 12

Flight Deck oxygen mask
2 piece system on 700/800

Answer 12

To don mask-
2.Squeeze 2 red triggers together and pull out of box, ensure webbing fully inflated-place over head-place mask in position over face then let go of the and trigger-it will tighten around your face-find red button on bottom and rotate left-to activate oxygen turn right to deactivate.
-
1.To ensure webbing is fully inflated ensure 100% switch is pushed into 100% position/pull down on blk slide test lever-depress red button on mask and check for flow

Question 13

Emergency oxygen system operation steps:

Answer 13

1. Pull down on mask or pull streamer until the activation lanyard pulls from the using and the tubing is fully extended
2. Ensure the reservoir bag and tubing are free from inside of mask
3. Place mask over nose and mouth
4. Secure the elastic behind the head and pull loose ends of strap to tighten
5. Check the green flow indicator to ensure oxygen is flowing.

Question 14

PSU Oxygen compartment

Answer 14

Passenger Service Unit
Contains 4 masks
800-has additional mask in forward galley
Manually open mask compartment w/ “safety pin” or similar-place into pin hole and press up-masks will drop down
In ASU use credit card or similar and place into gap near latch, press up on latch mechanism and pull streamer will drop

Question 15

Decompression

Answer 15

Altitude exceeds 14,000 feet
Masks drop automatically from PSU or ASU and provide support oxygen for everyone on board
Automatically activated if cabin pressurization system is compromised
Each mask compartment can be manually opened
800/max-cabin lighting will automatically adjust to white bright and fasten seat belt sighs illuminate -corresponding chime sounds
Changes in cabin environment-
Physiological symptoms-explosive noise
-whistling hissing noises around doors
Wind blast/rapid movement
Airborne debris
Condensation fogging
Decreased visibility
Ambient cabin noise

Question 16

Notifying the captain in emergency/hazard situation in cabin

Answer 16

Notify flight deck with 4 rings
Give captain complete/descriptive assessment of situation
Continue to keep advised
Once under control/no longer emergency notify captain w/ 2 rings
File IR report
Don’t comment to media

Question 17

Turbulence communication during flight

Answer 17

Pilots-Advise “A” of expected or encountered turbulence level, anticipated response time and expected duration
-turn on Fasten seat belt sign
During descent captain may advise F/A to secure cabin prior to 10,000 feet and be seated for safety
F/A -if pilots dont make fasten seatbelt PA-Do!
Notify other fa’S via interphone
Advise pilots if turbulence is disrupting service
Make PA to fasten seatbelt if needed
FA’s can decide if too rough for service
Notify pilots if fasten seatbelt sign on for extended time without turbulence or pax ignoring
Report injuries
Notify pilot before resuming duties
File IR

Question 18

POB steps to operate

Answer 18

1. Remove Velcro fastenings and plastic if needed
2. Turn the on/off knob fully to the left in the direction of the “on” arrow
3. Check the flow indicator is inflated to ensure oxygen flow
4. Place mask over nose and mouth and tighten by pulling the ends of elastic strap
5. Secure the bottle using the carrying strap

Question 19

Portable Oxygen Bottle w/mask
POB

Answer 19

Pressure gauge needles register 1,500 psi or above
Mask is contained in a plastic bag and tubing is plugged into the (Hi) outlet

Remove POB from bracket
Secure POB across the body
Turn on/off knob fully to the left
Check that flow indicator is inflated (green)
To ensure oxygen flow
Place mask over nose, mouth and tighten w/ whiskers
After use turn know Flut to the right
Secure back into the brackets
Disconnect tubing from mask by pushing mask connector in and turning to the left
Reconnect by pushing mask connector in and turning to right

Question 20

During cruise you notice pax acting strangely and listless. S
Dude try oxygen masks deploy, what do you need to do first?

Answer 20

Immediately take o2 from nearest mask

Question 21

Steps to operate POB for a man who is complaining about shortness of breath?
(From fuel up, process conflicts with our proficiency???)

Answer 21

1. Remove Velcro fastenings and plastic if needed
   2.Turn the on-off knob fully to the left in the direction of the ‘on” arrow
2. Check the flow indicator is inflated to ensure oxygen flow
3. Place mask over nose and mouth and tighten by pulling the ends of elastic strap
4. Secure the bottle using the carrying strap

Question 22

Lavatory fire Extinguisher

Answer 22

No disks on the temperature indicator are black
Door under sink must be latched
Trap door on top of trash chute must be fully closed

Question 23

Fire types

Answer 23

Class A-most common
Combustibles: wood, cloth paper, rubber and plastic
A=ash
Water extinguishes and gaseous fire suppression such a foam, dry chemical powder

Class B-oil, grease, tars, gas
Use Halon

Class C-Electrical, computers, PED’s
C=computers, circuits
Use -Halon followed by H2o

Question 24

PBE
Portable breathing equipment

Answer 24

To operate-
Pull vacuum seal punch form container
-open pouch staring at silver notch
Remove from pouch and unfold
Hold by yellow oxygen cyclinders w. Yellow see thru porting facing you
Pull cyclinders apart w/ sharp slapping moving to start flow of oxygen-place hands in opening or rubber lining and stretch apart
Place PBE overhead by pulling on from back at neck
Ensure rubber lining is around your neck
Keep all hair inside-and no clothing around the opening
Take 2 minutes for hood to fully inflate
Oxygen will flow for 15 minutes
PBE will bob around while you move
Remove by pulling lining from under your chin
Shake out any oxygen particles

Question 25

Halon Fire extinguisher Red

Answer 25

Remove from the bracket P-pull the pin from handle breaking the plastic lock seal A-Aim at base of flame using 1 hand to hold extinguisher by handles and the other to stabilize base S-squeeze handles together S-Sweep side to side at the base of the flames-As flames work towards point of combustion Class B-oil and grease Class C-electrical, PED’s

Question 26

H2O extinguisher (Green like ocean

Answer 26

Remove from bracket C-Turn handle CLOCKWISE fully breaking the leaded wire seal and puncturing Co2 cartridge (you will hear hissing noise and handle will turn cold to touch) A-Aim at base of flame using 1 hand to hol extinguisher by handle and other to stabilize base P-Press lever on top of extinguisher S-Sweep side to side at base of flames-As flames diminish work towards point of combustion

Question 27

Emergency Checklists

Answer 27

On board or in FAM Forward galley in literature pocket/or stowage cabinet -medical Emergency checklist -planned emergency checklist -ditched checklist Forms are prepackaged Must file IR anytime using one

Question 28

Containment Bag

Answer 28

-Never pick up burning device -Extinguish completely before placing in containment bag -extinguish first then: Battery related fire hazard dont cover device or use ice to cool off -if coming from Flight Deck Pilotswillcallyou to come remove it - Aware of issue take immediate, aggressive action USA Halon (red) and follow with H2O to saturate device, any affected areas (materials) Poor canned water, potable water, club soda, non alcoholic 8 cans water or 2 coffee pots full

Question 29

All ISP fires

Answer 29

Class C-must use Halon extinguisher only And PBE if applicable Advise all fA’s and pilots Use short burst of halon directed through vents of power distribution modules

Question 30

During inflight service you notice smoke flowing out form under the bottom of the lav door. In order to see if there is indeed a fire, you should open the door immediately.

Answer 30

False Feel the door with back of hand, working top to bottom, follow steps based on temp of door

Question 31

Which type fire do yo fight with H2O?

Answer 31

Class A A-Ash Combustible

Question 32

The PED that has just been extinguished must be _________before putting it into the containment bag by pouring —————on it?

Answer 32

Cooled by non alcoholic liquid

Question 33

You are in the cabin conducting service when you feel some light turbulence. You continue with your service, but the turbulence is becoming increasingly worse. What should you do?

Answer 33

Stop service Secure the galley Secure yourself

Question 34

During drink service you notice your ears popping and then a sudden BOOM occurs followed by flying debris and fogging of the cabin. What is the first two actions you must do immediately?

Answer 34

Take co2 immediately from the nearest mask Secure yourself

Question 35

A decompression has occurred and you are in your hum seat. You have taken oxygen and made the decompression PA. What should you do to ensure pax have properly donned their oxygen masks?

Answer 35

When the aircraft comes to a sage walking attitude, flight attendants work mask to mask assisting pax

Question 36

You are in the flight deck while the first officer stepped out to use the lav during flight. Suddenly the Captain responds to a horn going off and shouts decompression. What must you do immediately?

Answer 36

-check the captain-no -let the FO back in?-no *don flight deck 02 mask immediately-YES

Question 37

YOu are in the aft galley when you notice the faint smell of smoke. The fire alarm goes off. What do you do next?

Answer 37

-notify the captain -pull circuit breakers -use Halon if needed Dont’s move pax out of last 4 rows

Question 38

After successfully putting out the fire in the lav, what must you do to your hair after taking off PBE?

Answer 38

Pat down hair to disperse the residual o2

Question 39

T Here is a laptop on fie in the OHB, what pieces of equip do you use to put out the fire with smoke and prevent from re-igniting.

Answer 39

Halon extinguisher PBE Containment bag Heat gloves

Question 40

What class of fire are you dealing with when using the H2O extinguisher

Answer 40

Class A

Question 41

There is a battery powered device that has recently been on fire. After it has cooled, you place it in a prepared containment bag and stow the containment bag in any empty compartment.

Answer 41

False Stow in the personal wheelchair compartment or any approved stowage location in the galley and away from pax