LE GESTION DES CONFLITS Flashcards

1
Q

I am scared

i was scared

A

J’ai peur

j’avais peur

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2
Q

to tell me about their experiences

A

de me parler de leurs expériences

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3
Q

in the audience

A

dans l’audience

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4
Q

actual expenses

A

les dépenses réelles

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5
Q

my explanations

A

mes explications

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6
Q

well being

A

le bien être

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7
Q

mental health

A

santé mentale

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8
Q

arguments

A

les disputes

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9
Q

the impacts

A

les impacts

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10
Q

points of view

A

les points de vue

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11
Q

both sides

A

les deux côtés

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12
Q

the mediator

A

le médiateur

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13
Q

strategies

A

les stratégies

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14
Q

the challenges

A

les défis

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15
Q

interpretations

A

les interprétations

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16
Q

the resolution

A

la résolution

17
Q

the tension

A

la tension

18
Q

the assumptions

A

les suppositions

19
Q

the facts

A

les faits

20
Q

communication

A

la communication

21
Q

the options

A

les options

22
Q

active listening

A

l’écoute active

23
Q

the collaboration

A

la collaboration

24
Q

to resolve or solve

I solved

a solved problem

A

résoudre

j’ai résolu

un problème résolu

25
Q

the satisfaction

A

la satisfaction

26
Q

the sadness

A

la tristesse

27
Q

dissatisfied

discontent

to be dissatisfied

A

mécontent

un mécontentement

être mécontent

28
Q

without harming other employees

A

sans nuire aux autres employés

29
Q

call on a mediator, HR, or a professional in conflict resolution

A

faire appel au médiateur, RH, ou unprofessionnel dans la résolution des conflits

30
Q

we can learn from the experiences of others

A

on peut apprendres des experiences d’autres

31
Q

conflict management training

A

la formation en gestion des conflits

32
Q

don’t wait for conflict to escalate

escalate

A

il ne faut pas attendre que le conflit dégénère

s’aggrave

33
Q

communicate clearly and sincerely to solve the problem

A

qu’ils communiquent clairement et sincèrement pour résoudre le problème