NLVPD Procedure CH 12 Flashcards
(108 cards)
In answering telephone calls, employees should courteously greet the caller, give their __________.
Name
Employees should provide their name when answering calls.
Employees should make every reasonable attempt to either provide the requested information or refer the caller to the appropriate __________.
Public or private agency
This emphasizes the importance of directing callers correctly.
All 2-way police radio transmissions must be conducted in compliance with __________ Rules and Regulations.
Federal Communications Commission (FCC)
FCC regulations govern radio transmissions.
Personnel will refrain from using __________ language on the radio.
Obscene, profane
Maintaining professionalism in communication is crucial.
When transmitting between units, the transmitting unit will first identify the __________ called.
Unit
Proper identification is necessary for clear communication.
When being called by another unit, the called unit will respond with their unit number and their __________.
Present location
This helps in tracking and coordinating units effectively.
Never assume that a unit has heard a transmission. If the unit does not __________, the radio traffic may not have been heard.
Acknowledge
Acknowledgment is key to confirming receipt of information.
If attempts to contact a unit are unsuccessful, the __________ will be notified.
Sergeant
This ensures that a higher authority is informed of communication issues.
Employees will keep radio dispatchers advised of their __________ while on duty.
Location and status
Keeping dispatch informed enhances operational efficiency.
Personnel will use __________ codes whenever possible.
400
Standardized codes streamline communication.
The transmitting officer will attempt to contact a unit again if the radio traffic is __________.
Not acknowledged
This is a protocol to ensure important messages are conveyed.
Employees will conduct a __________ check with Main Base at the start of their shift.
Radio
Regular checks ensure that communication equipment is functional.
Officers will inform Control of their location, the nature of the situation, and other important details in __________ situations.
On-view
This is critical for situational awareness and response coordination.
Under normal circumstances, the __________ will assign the number of units that will respond to a call for service.
Dispatcher
Dispatchers play a crucial role in resource allocation.
The Patrol Supervisor has the authority to __________ the number of units responding to a call for service.
Increase or decrease
This authority allows for flexible response to incidents.
Complaints, information, and reports that are normally entered into CAD will be prefixed by a numerical ‘8’ instead of a ‘4’ when the information is determined to be __________.
Gang-related
This classification helps in tracking gang-related incidents.
It shall be at the initial __________ of each dispatcher to determine if a call is gang-related.
Discretion
Dispatchers must use their judgment in classifying calls.
Calls that have been prefixed with an ‘8’ will be dispatched as __________.
816
This code indicates the nature of the incident.
The call shall also be entered into the __________ system for tracking purposes.
CAD
The CAD system is essential for record-keeping and tracking incidents.
Field officers who are initially advised of either a ‘400’ or ‘800’ code but later determine the code classification to be incorrect shall advise __________ control that the call is reclassified.
Dispatch
Correct classification ensures accurate reporting and response.
If the code classification is determined to be incorrect, officers must reclassify the call to the __________ code.
Correct
Reclassification is necessary for proper documentation.
Officers may request a Code Red for their __________, the safety of others, or as deemed necessary.
Safety
Code Red requests indicate urgent situations.
Corrections Main Base may implement a Code Red when they feel a situation requires their __________.
Initiative
This allows for rapid response to emergencies.
Dispatchers will implement a Code Red immediately for all emergency type situations by sounding a __________ alert.
Tone
The tone alert is a standard method to signal emergencies.