sad Flashcards

1
Q
  • hardware, software, and services that people use to manage, communicate, and
    share information.
A

INFORMATION TECHNOLOGY (IT)

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2
Q

Step-by-step process for developing high-quality information systems.

A

SYSTEMS ANALYSIS AND DESIGN -

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3
Q
  • they plan, develop, and maintain information system. Manages IT projects, conduct meetings, delivers presentations, and writes memos, reports, and
    documentation.
A

SYSTEM ANALYST

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4
Q

-Technical Knowledge
-Communication Skills
-Business Skills
-Critical Thinking Skills
-Education
-Certification

A

KNOWLEDGE, SKILLS AND EDUCATION (system analyst role)

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5
Q
  • is a set of related components that produces specific results.
A

SYSTEM

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6
Q

FIVE KEY COMPONENTS

A

HARDWARE
SOFTWARE
DATA
PROCESSES
PEOPLE

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7
Q

‣ information systems that support company-wide operations and data management requirements

A

ENTERPRISE COMPUTING -

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8
Q

systems process data generated by day-to-day
business operations

A

TRANSACTION PROCESSING -

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9
Q

provide job-related information
support to users at all levels of a company

A

‣ BUSINESS SUPPORT -

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10
Q
  • uses a large database called a knowledge base
  • Allows users to find information by entering keywords
A

KNOWLEDGEMENT MANAGEMENT

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11
Q

technology that improves
Productivity. Groupware

A

USER PRODUCTIVITY -

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12
Q

the personal digital assistant. Enhanced with artificial intelligence and machine learning capabilities.

A

‣ DIGITAL ASSISTANTS -

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13
Q

most large companies require systems that combine transaction processing, business support,
knowledge management, and user productivity features.

A

SYSTEM INTEGRATION -

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14
Q

Develop long-range strategic plans, which define the company’s overall mission and goals

A

TOP MANAGERS -

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15
Q

provide direction, necessary resources, and performance feedback to supervisors and team leaders

A

MIDDLE MANAGERS AND KNOWLEDGE WORKERS -

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16
Q
  • oversee operational employees and carry out day-to-day functions
A

SUPERVISORS AND TEAM LEADERS

17
Q
  • rely on TP systems to enter and receive data they need to perform their jobs
A

OPERATIONAL EMPLOYEES

18
Q
  • refers to the reasons, or
    justification, for a proposal.
A

BUSINESS CASE

19
Q

Internal Factors

A

-Strategic Plan
-Top Managers
-User Requests
-Information Technology Department
-Existing Systems and Data

20
Q

External factors

A

-Technology
-Suppliers
-Customers
-Competitors
-The Economy
-Government

21
Q

examines operational, technical, economic, and schedule factors

A

A feasibility study

22
Q

 -Identify the hardware, software, and network resources needed to develop, install, and operate the system

A

TECHNICAL FEASIBILITY

23
Q

 -Apply the financial analysis tools
 -The cost-benefit data will be

A

ECONOMIC FEASIBILITY

24
Q

 -Include stakeholder expectations regarding acceptable timing and completion dates

A

SCHEDULE FEASIBILITY

25
Q

Typical Report Includes:

A

-Introduction
-Systems Request Summary
Findings—
Recommendations—
Project Roles
Time and Cost Estimates
Expected Benefits
Appendix

26
Q
  • IDENTIFY ALL PROJECT TASKS AND ESTIMATE
    THE COMPLETION TIME AND COST OF EACH
A

PROJECT PLANNING

27
Q
  • CREATE A SPECIFIC TIMETABLE THAT SHOWS
    TASKS, TASK DEPENDENCIES, AND CRITICAL
    TASKS THAT MIGHT DELAY THE PROJECT
A

PROJECT SCHEDULING

28
Q
  • GUIDING, SUPERVISING, AND
    COORDINATING THE PROJECT TEAM’S
    WORKLOAD
A

PROJECT MONITORING

29
Q
  • CREATE REGULAR PROGRESS REPORTS TO
    MANAGEMENT, USERS, AND THE PROJECT
    TEAM ITSELF
A

PROJECT REPORTING

30
Q
  • DEVELOPED BY MECHANICAL ENGINEER AND MANAGEMENT
    CONSULTANT HENRY L. GANTT ALMOST 100 YEARS AGO
  • SHOWS PLANNED AND ACTUAL PROGRESS ON A PROJECT
  • TIME USUALLY DISPLAYED ON HORIZONTAL AXIS
  • TASKS SHOWN ON VERTICAL AXIS
A

GANTT CHART?

31
Q
  • PROGRAM EVALUATION REVIEW TECHNIQUE (PERT)
  • DEVELOPED BY THE U.S. NAVY TO MANAGE COMPLEX PROJECTS
  • CRITICAL PATH METHOD (CPM)
  • SIMILAR TO PERT, DEVELOPED BY PRIVATE INDUSTRY
  • MOST ANALYSTS CALL BOTH A PERT CHART
A

PERT/CPM CHART?

32
Q

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A

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