purcom Flashcards

(65 cards)

1
Q

from Latin communis, meaning to share

A

Communication

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2
Q

REFERS TO A FORM OF COMMUNICATION THAT USES SPOKEN AND WRITTEN WORDS

TWO TYPES:
A. ORAL COMSS
B. WRITTEN COMMS

A

VERBAL COMMS

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3
Q

FORMS OF COMMUNICATION THAT DO NOT USE WRITTEN OR SPOKEN WORDS

A

NON VERBAL COMMS

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4
Q

REFERS TO THE NON-VERBAL ELEMENT OF SPEECH, USED TO MODIFY MEANING ANG CONVEYS EMOTION SUCH AS PITCH, VOLUME, LOUDNESS, TONE OF VOICE

A

PARALINGUISTICS

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5
Q

REFERS TO SPACE AND TERRITORY, DISTANCE BETWEEN PEOPLE AND SOCIETIES

A

PROXEMICS

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6
Q

DEFINED AS THE CONDITION OR ACTION LOOKING AT ANOTHER HUMAN OR ANIMAL

A

EYE GAZE

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7
Q

PERTAINS STUDY OF THE SENSE OF TOUCH

A

HAPTICS

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8
Q

OBJECTS AND IMAGES THAT ARE USED TO COMMUNICATE NON-VERBALLY

A

ARTIFACTS

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9
Q

COMMUNICATION THAT OCCURS IN YOUR OWN MIND

A

INTRAPERSONAL COMMS

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10
Q

COMMUNICATION BETWEEN TWO PEOPLE BUT CAN INVOLVE MORE IN INFORMAL CONVERSATIONS

A

INTERPERSONAL COMMS

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11
Q

COMMUNICATION WITHIN FORMAL OR INFORMAL GROUP OR TEAMS

A

SAMLL GROUP COMMS

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12
Q

INVOLVES A SPEAKER WHO SPEEKS TO INFORM ON AN AUDIENCE

A

ONE TO GROUP COMMS

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13
Q

IS THE ELECTRONIC OR PRINT TRANSMISSIONSOF MESSAGES TO THE GENERAL PUBLIC

A

MASS COMMS

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14
Q

COMMUNICATION MEANS THAT ONE SHOULD STICK TO THE POINT AND KEEP IT BRIEF

A

CONCISENESS

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15
Q

INVOLVES BEING AWARE NOT ONLY OF THE PERSPECTIVE OF OTHERS BUT ALSO TO THEIR FEELINGS

A

COURTESY

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16
Q

THE CORE OF PROPER GRAMMAR, PUNCTUATIONM AND SPELLING

A

CORRECTNESS

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17
Q

THE MESSAGE BEING CONVEYED MUST BE CLEAR

A

CLARITY

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18
Q

THE MESSAGE IS COMPLETE

A

COMPLETENESS

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19
Q

THE COMMUNICATION SHOULD BE CONSISTENT

A

COHERENCE

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20
Q

BEING SPECIFIC DEFINITE AND VIVID

A

CONCRETENESS

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21
Q

NOISE THAT PHYSICALLY DISRUPTS COMMUNICATION, SUCH AS STANDING NEXT TO LOUDSPEAKERS

A

ENVIRONMENTAL NOISE

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22
Q

PHYSICAL MALADIES THAT PREVENT EFFECTIVE COMMUNICATION

A

PHYSIOLOGICAL - IMPAIRMENT NOISE

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23
Q

DIFFERENT INTERPRETATIONS OF THE MEANINGS OF CERTAIN WORDS

A

SEMANTIC NOISE

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24
Q

MISTAKES IN GRAMMAR CAN DISRUPT COMMUNICATION

A

SYNTACTICAL NOISE

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25
POOR STRUCTURED COMMUNICATION CAN PREVENT THE RECEIVER FROM ACCURATER INTERPRETATION
ORGANIZATIONAL NOISE
26
OFFENDING NON CHRISTIAN PERSON BY WISHING THEM A MERRY XMAS
CULTURAL NOISE
27
CERTAINS ATTITUDE CAN ALSO MAKE A COMMUNICATION DIFFICULT
PSYCHOLOGICAL NOISE
28
IT IS THE SOURCE OF THE PROCESS
SENDER
29
THE CONTENT, SUGGESTIONS,IDEAS EMOTIONS,
MESSAGE
30
THE METHOD TO CONVERT THE MESSAGE INTO COMMUNICATION
ENCODING
31
THE TRAIL ALONG WHICH THE ENCODED MESSAGE IS TRANSMITTED TO THE RECEIVER
MEDIA
32
THE OPPOSITE OF ENCODING PROCESS
DECODING
33
THE LAST PERSON IN THE CHAIN WHO RECEIVES THE MESSAGE FROM THE SENDER
RECEIVER
34
MESSAGE BY THE SENDERS
FEEDBACK
35
THE OBSTRUCTION OR HINDRANCE IN THE ENTIRE PROCESS
NOISE
36
IS A DISCIPLINE THAT STUDIES COMMUNICATION ACROSS DIFFERENT CULTURES
INTERCULTURAL COMMS
37
THE INTERPRETING AND SHARIMG MEANINGS WITH INDIVIDUALS FROM DIFFERENT RACES
INTERRACIAL COMMUNICATION
38
✔Interaction with individuals of different ethnic origins
INTERETHNIC COMMUNICATION
39
Communication between persons representing different nation
INTERNATIONAL COMMUNICATION
40
Interaction with members of the same racial or ethnic group or co-culture as yours
INTRACULTURAL COMMUNICATION
41
A system of knowledge, beliefs, values, customs, behaviors, and artifacts that are acquired, shared and used by members during the daily living
CULTURE
42
Groups of persons who differ in some ethnic or sociological way from the port culture
CO-CULTURES
43
The means by which co-culture members attempt to fit in with members of the dominant culture
ASSIMILATION
44
The means by which co-culture members maintain their cultural identity while striving so establish relationships with members of the dormant culture
ACCOMMODATION
45
The means co-culture members use to resist interacting with members of the dominant culture
SEPARATION
46
The tendency to see one's own culture us superior to all others
ETHNOCENTRICISM
47
The acceptance of other cultural groups in equal in value to one's own
CULTURAL RELATIVISM
48
Mental images or pictures that guide our reactions to others
STEREOTYPES
49
A positive or negative prejudgment
PREJUDICE
50
The view that different cultures should be assimilated into the dominant culture
MELTING-POT PHILOSOPHY
51
Cultures based on power differences in which subordinates defer to superiors
HIGH-POWER-DISTANCE CULTURES
52
Cultures that believe that power should be used only when legitimate
LOW-POWER-DISTANCE CULTURES
53
Cultures that value aggressiveness, strength, and material symbols of success
MASCULINE CULTURES
54
Cultures that value tenderness and relationships
FEMININE CULTURES
55
Lacking an understanding of cultural difference
CULTURALLY CONFUSED
56
The expansion of dominion of one culture over another
CULTURAL IMPERIALISM
57
Online, surrogate communities
VIRTUAL NEIGHBORS AND COMMUNITIES
58
Information gap
DIGITAL DIVIDE
59
IS A TYPE OF COMMUNICATIONTHAT IS PREDICATED UPON CERTAIN BUSINESS VALUES
ETHICAL COMMS
60
Truthfulness and honesty is the core principle of ethical communication.
Openness and Transparency
61
If there are any known roadblocks, then ethical communication principles dictate that speaker/communicator utilize whatever means possible to mitigate or attenuate the roadblocks and ensure the the recipients of the information are able to fully understand what is being communicated LANGUAGE USE JARGON LANGUAGE FLUENCY
Consideration for Any Potential Roadblocks
62
In this information and digital age, some take accessibility to advanced technology for granted. For instance, while smartphones are readily available, and translation apps are abundant
Accessibility to Technology
63
The art of communication allows people to express themselves in order to develop relationships.
Development of Relationship
64
PRINCIPLES OF ETHICAL COMMUNICATION
1.BE TRUTHFUL AND HONEST 2. ACTIVE LISTENING 3. SPEAK NON JUDGEMENTALLY 4. SPEAK FROM YOUR OWN EXPERIENCE 5. Consider the Receiver's Preferred Communication Channel 6.Strive to Understand 7.Avoid a Negative tone 8. Do Not Interrupt Others 9. Respect Privacy and Confidentiality 10. Accept Responsibility
65
ORDER OF ADJECTIVES
QUANTITY,QUALITY, AGE, SIZE, SHAPE, COLOR, PROPER NOUNS, PURPOSE