Topic 19: Organisational Culture Flashcards Preview

MGMT1135 > Topic 19: Organisational Culture > Flashcards

Flashcards in Topic 19: Organisational Culture Deck (20)
Loading flashcards...
1
Q

Why do we study organisational culture?

A
  • Competitive advantage and financial success.
  • Productivity, Quality and morale.
  • Innovation.
  • Compatibility of mergers and acquisitions.
  • Person-organisation fit.
  • Direction of leadership activity.
2
Q

Define organisational culture.

A

The basic pattern of shared values and shared assumptions within the corporation.

3
Q

What are the elements of organisational culture?

A

Artifacts of organisational culture:

  • Physical structure.
  • Languages.
  • Rituals and ceremonies.
  • Stories and legends.

​Organisational culture.

  • Shared values
    • Conscious beliefs.
    • Evaluate what is good or bad, right or wrong.
  • Shared assumptions
    • Unconscious, taken for granted beliefs.
    • Implicit mental models
4
Q

What values are in the organisational culture profile?

A

IS ROATA

  • Innovation.
  • Stability.
  • Respect for people.
  • Outcome orientation.
  • Attention to detail.
  • Team orientation.
  • Aggresiveness.
5
Q

Outline innovation as a value in organisational culture profiles.

A
  • Experimenting.
  • Opportunity seeking.
  • Risk taking.
  • Few rules.
  • Low cautiousness.
6
Q

Outline stability as a value in the organisational culture profile.

A
  • Predictability.
  • Security.
  • Rule-oriented.
7
Q

Outline respect for people in the organisational culture profile.

A
  • Fairness.
  • Tolerence.
8
Q

Outlines outcome orientation in the organisational culture profile.

A
  • Action-orientated.
  • High expecations.
  • Results-oriented.
9
Q

Outline attention to detail in the organisational culture profile.

A
  • Precise.
  • Analystic.
10
Q

Outline team orientation in the organisational culture profile.

A
  • Collaboration.
  • People-oriented.
11
Q

Outline aggresiveness in the organisational culture profile.

A
  • Competitive.
  • Low emphasis on social responsibility.
12
Q

What are the effects of organisational culture in the workplace?

A
  • Control system: subconsciously guides behavior and decisions.
  • Social glue.
  • Sense making.
13
Q

What are the contingencies to successful organisational culture?

A
  • The culture fitting the firms environement.
  • Moderate, not cult like strength.
  • Adaptive culture.
14
Q

What are the outcomes of successful organisational culture?

A
  • Performance.
  • Employee wellbeing.
15
Q

What are the functions of counter cultures?

A
  • Provide surveillance and critique.
  • Source of emerging values.
16
Q

What can be done to change / strengthens organisational culture?

A
  • Attracting, selecting and socialising employees.
  • Actions of founders and leaders.
  • Align artefacts to the desired culture.
  • Introducing culturally-consistent rewards.
17
Q

What is organisational socialiation?

A

The process by which individuals learn the values, expected behaviors and social knowledge necessary to assume thier roles in the organisation.

18
Q

What are the stages of socialisation?

A
  1. Pre-employement socialisation: Learn and form expectations.
  2. Encounter: Test expectations.
  3. Role management: stengthen relationships, practise roles, resolve conflicts.
  4. Socialisation outcomes.
19
Q

What are the outcomes to organisational socialisation?

A
  • Higher motivation.
  • Higher loyalty.
  • Higher satisfaction.
  • Lower stress.
  • Lower turnover.
20
Q

What can be done to improve organisational socialisation?

A
  • Realistic job preview.
  • Socialisation agents
    • Supervisors: Job related details.
    • Coworkers: social help.