Tutorial 7: Sourcing

Question 1

Outsourcing

Answer 1

Outsourcing is a composition of the words outside,

resource and using. That means that execution of

certain in-house tasks are completely transfered to

one or several external companies for a certain period

of time based on the contractual Service Agreements” (Krcmar 2015)

Question 2

Backsourcing

Answer 2

“pulling back in-house [previously outsourced] activities as outsourcing contracts expire or are terminated”

(Hirschheim 1998, qtd. in McLaughlin/Peppard 2006)

Question 3

Backsourcing

• Drivers?
• Problems?

Answer 3

Steiff:

• Drivers:
  
  • Qualität nicht sicherstellen
    
    • Wanderarbeiter
    • Neu anlernen…
  • Lange Lieferzeiten (Knut Eisbär …)
  • Ethische Fragen (Wie werden Arbeiter behandelt, Giftstoffe…)
• Probeme:
  
  • Lohnkosten
  • Fähige Mitarbeiter
  • Komplexität
  • Kosten generell