W2: Philip (2021) Flashcards
(15 cards)
Paper’s purpose
Applies dimensions of transformational leadership behaviours (TLB) to highlight the behavioural changes that pertain to DT. Because external crises and events could lead a company to transform either voluntarily or forcefully, this research proposes planned DT and forced DT as two classifications that organisational leaders must recognise and apply dimensions of TLB for successful transformations
Transformational leadership
Conceptualised as a behavioural approach through which leaders influence and transform follower attitudes and behaviours, such that followers align their own values and ideals with those of the leaders to perform work beyond self-interest for the betterment of the organisation
Idealised influence
Occurs when followers identify with and model the leader’s vision and values
Inspirational motivation
Involves leaders displaying motivating behaviours to inspire followers
Individualised consideration
Includes leader behaviours of support and learning opportunities
Intellectual stimulation
Revolves around leader behaviours that encourage followers to develop creative ideas
Digital transformation
Regarded as implementing the latest digital technologies and tools to update and improve business processes, procedures, company culture, and customer experiences in order to meet or exceed changing business needs
Voluntariness
The degree to which the use of technological innovation is by chocie by the organisation. With a high degree, planned digital transformation transpires when intrinsic factors positively influence the firm to take up this transformative initiative. It is the primary attribute that creates a distinction between the two types of DT
Determinants/catalysts
Aspects of organisational innovativeness such as its competitive advantage, ease of using the new technology, and changing social norms like consumer demands. Essentially, they are manmade occurrences that are well-intended and positive. This type is termed planned because the company exercises great caution, and the transformation happens in a scheduled fashion
Technology sophistication
When a company executes a planned transformation, it would upgrade its current technology level to anywhere from the next higher level to the most sophisticated technology level. Hence, technological sophistication across all levels is possible in a planned change occurring in a scheduled, organised, and phased manner
Time
Attribute that ranges from months to a year depending on resource availability
Forced digital transformation
Occurs when there is a low degree of voluntariness, with extrinsic or exogenous factors coercing the firm into this transformation initiative. The transition unfolds quickly and awkwardly in an unorganised fashion with little planning. The determinants exist outside of the organisation, with catalysts including natural events or shocks like pandemics or manmade occurrences like cyberattacks and political unrest. These are ill-intended and negative incidents happening externally that force the organisation to make changes internally. In a forced transition, the firm has little to no control on events or time to respond in a strategic manner
Change literature
Offers that any planned change in an organisation involves not just implementations throughout the organisation but also learning at the business unit level. When executing changes, the organisation undergoes updates and reconfigurations of its existing business processes based on renewed strategy and goals set by top management. Hence, the TLB attributes of creating a new vision and encouraging innovativeness relate directly to the structural changes
Task-oriented behaviours
Imply leaders clarifying tasks and structures surrounding the vision
Person-oriented behaviours
Show support and consideration for follower needs and emotions
