W2: Banks et al. (2022) Flashcards
(16 cards)
Digital era
Characterised by changes in both the phenomenon of leadership itself and the tools used to study it. This shift necessitates a new perspective on leadership, considering its manifestation in virtual contexts and the application of digital technologies. While leadership remains a social influence process, the digital era prompts questions about the extent to which leadership dynamics are fundamentally different
Paper’s purpose
Explores the dimensions of digital leadership and outlines future directions for research
Who
The digital era challenges the traditional focus on leaders in formal organisational positions, highlighting the rise of informal leadership. It also brings renewed attention to followers and the various stakeholders affected by leader behaviour in digital spaces
Informal leadership
E.g. social media influencers who wield significant social influence without formal authority
What
Leadership is still fundamentally about social influence often understood through signaling theory. The digital era offers opportunities to move beyond reliance on questionnaires and study actual leader behaviours more directly, leveraging technology to capture richer data
Signaling theory
Where leader behaviours (e.g. charismatic or ethical actions) act as signals to followers. The digital setting alters how these signals are transmitted and observed (e.g. via email, Zoom, or social media)
When
Leadership is a dynamic process unfolding over time, involving interactions and feedback loops between leaders and followers. Digital technologies provide enhanced capabilities to capture and model these complex, time-sensitive dynamics
Where
While virtual context are prominent, digital leadership research also encompasses traditional settings augmented by digital tools (e.g. sensors, Big Data) and extends to informal contexts like social media. It involves media richness theory
Virtual contexts
Geographically dispersed, technology-mediated interactions
Media richness theory
Helps analyse the effectiveness of signals across different technological mediums
Why
The shift towards digital leadership is driven by factors including global events like the COVID-19 pandemic, evolutionary needs for leadership in new environments, and the potential for digital tools to address grand societal challenges
Digital tools
E.g. computational modeling, machine learning, and Big Data, facilitate the study of leadership in complex ways, including natural experiments and dynamic network analyses
Charismatic leadership tactics (CLTs)
Can be effective virtually, though influencing behaviour might be harder in person
Computational modelling
Allows investigation into complex phenomena like shared leadership and team mental models
Topic modelling
Aids in identifying leader challenges from large text datasets, informing training and development
Triangulation
Using multiple data sources, including behavioural data captured via technology, is key