salesforce admin 201

This class was created by Brainscape user Samantha Santoro. Visit their profile to learn more about the creator.

Decks in this class (21)

User Setup & Login
Salesforce user groups,
Salesforce success community,
Salesforcecom created by for
74  cards
Standard Objects
What are standard components in s...,
What are custom components in sal...,
Some examples of standard apps
34  cards
Chatter (Standard Object)
What is chatter,
What is the chatter tab,
What is the people tab
6  cards
Service Cloud (Standard Object)
What are service contracts in sal...,
What are entitlements in salesforce,
What are entitlement templates in...
6  cards
List Views
What are list views,
Can visibility to views be tailor...,
Can users create their own views
7  cards
Data Model
What are the commonly used object...,
Define a one to many relationship...,
Define a self relationship in sal...
24  cards
Company Profile
What is the salesforce licenses f...,
What are business hours and holid...,
What is the difference between fi...
28  cards
Salesforce Editions
What editions of salesforcecom ar...,
Provide details of the developer ...,
Provide details of the sales clou...
9  cards
Sandboxes
What is a sandbox,
What are some of the types of san...,
What is a developer sandbox
12  cards
User Records
What are user records,
What are feature licenses in sale...,
What are the key user settings fo...
11  cards
Fields
What are examples of the field ac...,
What is a standard field in sales...,
What is a custom field in salesforce
23  cards
Formulas
What is a formula field in salesf...,
What is a cross object formula in...,
Whats important to know about for...
7  cards
Record Types
What do record types do in salesf...,
Does record type have an impact o...,
When is using a record type appro...
3  cards
Activities
What is the difference between ta...,
What are tasks in salesforce,
When do tasks move from open acti...
10  cards
Chatter
Describe the capabilities of chatter,
What is the purpose of chatter gr...,
What are the 5 types of chatter g...
26  cards
Data Management
What are record ids in salesforce,
Describe the two version types of...,
What function should you use to d...
24  cards
Validation Rules
What is a validation rule in sale...,
Why use validation rules,
What impacts do validation rules ...
4  cards
Objects
What is a lookup filter in salesf...,
Why use lookup filters,
What are the two types for lookup...
5  cards
Content
What methods can be used to store...,
What is documents in salesforce,
What is notes attachments in sale...
14  cards
Analytics: Reports and Dashboards
Describe the capabilities of repo...,
What is smart totaling in reports,
What types of report formats are ...
35  cards
Security Overview
How is access to data and functio...,
What is organization security,
What is object security
25  cards

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salesforce admin 201

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