1.4.4 motivation theories (mayos human relations)

Question 1

who was it conducted by

Answer 1

Elton Mayo in the 1920/30s

Question 2

background of the theorist

Answer 2

lecturer at uni of Melbourne

primarily focused on industrial psychology and the several aspects of work, particularly how behaviour effects productivity

Question 3

what does the theory state

Answer 3

that employee motivation and productivity are significantly influenced by social factors and interpreted relationships

managers need to improve communication with workers and value their opintions.

meet their social needs

Question 4

key principles of the theory

Answer 4

1) SOCIAL NEEDS - motivated by social interactions and relationships
2) GROUP DYNAMICS - influence of informal groups and social networks
3) EMPLOYEE WELLBEING - attention to emotional needs
4) WORK ENVIRONMENT - supportive and positive atmosphere
5) RECOGNITION - unique needs and motivation

Question 5

advantages of the theory

Answer 5

enhanced employee satisfaction

improved productivity

better communication

reduced turnover

Question 6

disadvantages of the theory

Answer 6

neglect of economic factors

potential for goods think

implementation challenges

limited focus on individual differences

Question 7

modern methods to improve motivation

Answer 7

staff social clubs where workers can meet informally
team working
regular feedback
meeting between workers and managers