19. Team Management Flashcards

1
Q

List 6 things that make an effective team

A
  1. mutual support
  2. resolution of teams own problems
  3. high productivity
  4. reduced conflict
  5. good decision-making process
  6. clear objectives
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2
Q

What are Belbin team roles

A

9 roles centred around task, people and ideas.
Need people from all 9 types to be an effective team.

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3
Q

What is Margerison-McCann Team wheel

A

8 Roles, similar to Belbin team roles

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4
Q

What is Myers-Brigss Type Indicator (MBTI)

A

Individual personal profiling tool
Provides insight on team members
Gives 4 letter code - 16 possible combinations

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5
Q

List 5 conditions in Hackman’s team effectiveness model

A
  1. Must be a real team
  2. Clear direction
  3. Structure must support team working
  4. Organisation must be supportive
  5. Coaching available
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6
Q

Describe Tuckman’s model

A

Forming - guarded, feeling their way
Storming - competition, conflict, looking for direction
Norming - rules, values, trust
Performing - Independence, teamwork, solve problems

Adjourning

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7
Q

Describe Katzenbach and Smith’s model

A

Recognises the more effective group as a team, the better performance
3 areas leader should develop - commitment, accountability and skills

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