19. Team Management Flashcards
List 6 things that make an effective team
- mutual support
- resolution of teams own problems
- high productivity
- reduced conflict
- good decision-making process
- clear objectives
What are Belbin team roles
9 roles centred around task, people and ideas.
Need people from all 9 types to be an effective team.
What is Margerison-McCann Team wheel
8 Roles, similar to Belbin team roles
What is Myers-Brigss Type Indicator (MBTI)
Individual personal profiling tool
Provides insight on team members
Gives 4 letter code - 16 possible combinations
List 5 conditions in Hackman’s team effectiveness model
- Must be a real team
- Clear direction
- Structure must support team working
- Organisation must be supportive
- Coaching available
Describe Tuckman’s model
Forming - guarded, feeling their way
Storming - competition, conflict, looking for direction
Norming - rules, values, trust
Performing - Independence, teamwork, solve problems
Adjourning
Describe Katzenbach and Smith’s model
Recognises the more effective group as a team, the better performance
3 areas leader should develop - commitment, accountability and skills