5. Leadership Flashcards

(7 cards)

1
Q

Describe leadership

A

The ability to establish vision and direction to influence and align others towards a common purpose

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2
Q

3 things a good leader can do

A
  1. Know when motivation is poor and adapt
  2. Recognise the need to work through team development
  3. Provide vision and focus
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3
Q

Describe Herzberg’s two factor theory

A

True motivators: achievement, recognition, development, advancement

Hygiene factors: working conditions, supervision, company policy, job security

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4
Q

List Maslow’s Hierachy of needs

A

Self-actualisation
esteem
love
safety
phyiological

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5
Q

Describe McGregor’s theory X and theory y

A

Theory X workers - unmotivated, dislike work

Theory Y workers - motivated, like work, creative

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6
Q

List 3 leadership styles and describe

A

Autocratic - one-diemensional, full authority, good for emergency

Democratic - involves members in decisions, suitable when there is time to focus on development of the team

Delegative - self-rule, employees empowered to make decisions. Suitable when team is established and skilled.

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7
Q

List 5 areas for emotional intelligience

A
  1. Self-awareness
  2. motivational
  3. social skills
  4. self-regulation
  5. empathy
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