9. Stakeholder engagement and communication management

Question 1

List 5 benefits of communication plan

Answer 1

1. Stakeholder engagement is enhanced
2. Best method of communication used
3. Consistency in approach
4. Avoid conflict
5. Remove doubt

Question 2

List 3 risks of not managing stakeholders

Answer 2

1. Inability to fully understand requirements
2. Incomplete understanding of the risks
3. Benefits not fully realised

Question 3

List 3 communication methods

Answer 3

Tactile: appearance, expression, touch
Auditory: pitch, volume, tone
Written: syntax, words, symbols