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From Flashcardlet > BUS 201: After Exam 1 > Flashcards

BUS 201: After Exam 1 Flashcards

1
Q

What does Leading build?

A

Commitments and enthusiasm and turns plans into action.

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2
Q

What is Power?

A

The ability to get others to do what needs to be done.

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3
Q

What is the most important thing to know about Power?

A

It is an illusion.

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4
Q

What are the 5 Leadership Traits?

A
  • Honest
  • Competent
  • Forward-Looking
  • Inspiring
  • Credible
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5
Q

What are Stereotypes?

A

Using limited attributes of a group to describe an entire group to describe an entire group or individuals in the group.

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6
Q

What is the Halo Effect?

A

Using one characteristic of a person to form an overall impression.

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7
Q

What is the Halo Effect?

A

Using one characteristic of a person to form an overall impression.

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8
Q

What is Selective Perception?

A

Limit perception of information to that which agrees with existing beliefs.

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9
Q

What is Projection?

A

When we assign our personal attributes to another individual.

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10
Q

What is Attribution?

A

Developing explanations or causes for events.

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11
Q

What is Fundamental Attribution Error?

A

Tendency to blame someone else when things go wrong.

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12
Q

What is Self-Serving Bias?

A

Blame personal problems on external causes rather than accept personal responsibility.

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13
Q

What is Impression Management?

A

Attempting to influence how others perceive us.

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14
Q

What is Personality?

A

Combination of characteristics that make us unique individuals.

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15
Q

What are the 4 types of personality traits according to Myers-Briggs?

A

-

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16
Q

What is a Type A personality?

A
  • High achievement orientation

- Creates own stress

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17
Q

What is Stress?

A

Tension when faced with demands, constraints and opportunities.

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18
Q

What is Job Burnout?

A

Physical and mental exhaustion from work stress.

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19
Q

What is Workplace Rage?

A

Aggressive behavior toward co-workers or the work setting.

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20
Q

What is Workplace Rage?

A

Aggressive behavior toward co-workers or the work setting.

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21
Q

What is Personal Wellness?

A

The pursuit of a personal health-promotion program.

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22
Q

What is Cognitive Dissonance?

A

Discomfort felt when behavior is inconsistent from attitude.

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23
Q

What is Job Satisfaction?

A

Positive feeling about a job and work experience.

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24
Q

What are the Withdrawal Behaviors?

A
  • Absenteeism

- Turnover

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25
Q

What is Mood Contagion?

A

Influence of one’s mood onto others.

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26
Q

What is Motivation?

A

Level, direction, and persistence of effort expended at work.

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27
Q

Alderfer’s ERG Theory.

A
  • Collapses Maslow’s 5 needs into 3
  • Existence is the desire for physiological and material well-being
  • Relatedness Needs are desires for satisfying interpersonal
  • Growth Needs are for desired continued psychological growth and development
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28
Q

McClelland’s Acquire Needs.

A
  • Need for Achievement is the desire to do
  • Need for Power is the desire to control
  • Need for Affiliation is the desire to establish
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29
Q

What are the 2 types of Power Need?

A
  • Personal Power - Seeking power for personal gratification

- Social Power - Seeking power to help people and groups achieve goals

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30
Q

Herzberg’s Two Factor Theory.

A
  • Improving the satisfier factors increases job satisfaction

- Improving hygiene factors decreases job dissactisfaction

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31
Q

What is Job Design?

A

Allocation of specific tasks to individuals and groups.

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32
Q

What are the 5 Core Job Characteristics?

A
  • Skill Variety
  • Task Identity
  • Task Significance
  • Autonomy
  • Feedback from the job itself
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33
Q

What is Equity Theory?

A

Explains how social comparisons can motivate individual behavior.

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34
Q

What is Perceived Negative Inequity?

A

Attempt to restore equity by working less or quitting.

35
Q

What is Perceived Positive Inequity?

A

Attempt to restore equity by extra effort.

36
Q

What is the Expectancy Theory Equation?

A

Motivation = Expectancy x Instrumentality x Valence.

37
Q

What is Expectancy?

A

Can I achieve the desired level of task performance?

38
Q

What is Instrumentality?

A

What work outcomes will be received as a result of the performance.

39
Q

What is Valence?

A

How highly do I value work outcomes?

40
Q

What does Positive Reinforcement do?

A

Connects desirable behavior with pleasant consequences.

41
Q

What is Law of Contingent Reinforcement?

A

Reward only when desirable behavior is determined.

42
Q

What is Shaping?

A

Creating a new behavior by positive reinforcement of similar behaviors.

43
Q

What is Continuous Reinforcement?

A

Reward every time behavior is exhibited.

44
Q

What is Intermittent Reinforcement?

A

Reward behavior periodically.

45
Q

What are Virtual Teams?

A

Use of technology to work together from different locations.

46
Q

What are Self-Managing Teams?

A

Have authority to make decisions about how they share and complete.

47
Q

What is Team Diversity?

A

The mix of skills, experiences, backgrounds, and personalities of team members.

48
Q

What is Nature of Task?

A

Clear and defined versus open-ended and complex.

49
Q

What is Team Process?

A

The way team members work together to accomplish tasks.

50
Q

What is Team IQ?

A

The ability of a team to perform well by using talent and emotional intelligence.

51
Q

When do teams perform best?

A

When norms are positive and cohesion is high.

52
Q

What affects Team Performance?

A
  • Task and maintenance roles

- Use of communication networks

53
Q

What is Decentralized Communication?

A

All members communicate directly.

54
Q

What is Team Building?

A

involves activities to gather and analyze data on a team and make changes to increase its effectiveness.

55
Q

What is Consensus?

A

After thorough discussion most team members favor one decision and other members agree to support the decision.

56
Q

What is Group Think?

A

Tendency of members of highly cohesive teams to lose their critical evaluative capabilities and make poor decisions.

57
Q

What is Conflict?

A

Disagreement over issues of a substance and/or an emotional antagonism.

58
Q

What is Substantive Conflict?

A

Disagreement over goals, resources, rewards, policies, procedures, and job assignments.

59
Q

What is Emotional Conflict?

A

Results from feelings of anger, distrust, dislike, fear, and resentment as well as from personality clashes.

60
Q

What is Emotional Conflict?

A

Results from feelings of anger, distrust, dislike, fear, and resentment as well as from personality clashes.

61
Q

What are the 5 ways to deal with conflict?

A
  • Compromise
  • Accommodation or Smoothing
  • Avoidance or Withdrawal
  • Competition or Authoritative Command
  • Collaboration or Problem Solving
62
Q

What is a Classic Entrepreneur?

A

Risk-taking individual who takes action to pursue opportunities others fail to recognize, or even view as problems or threats.

63
Q

What is a Serial Entrepreneur?

A

A person that starts and runs new ventures over and over again, moving from on interest and opportunity to the next.

64
Q

What is an Internal Locus of Control?

A

“I don’t believe in luck, I make my own luck.”

65
Q

What is an Intrapreneur?

A

Employees of a larger firm that display entrepreneurial behavior such as developing a new product or process.

66
Q

What is a Necessity-Based Entrepreneurship?

A

People stat a business because no other employment opportunities exist.

67
Q

What are the Social Missions that Social Entrepreneurs are driven by?

A
  • Poverty
  • Illiteracy
  • Health Problems
  • Social Oppression
68
Q

How many employees does a small business have?

A

Fewer than 500.

69
Q

What are Small Business statistics?

A
  • Employ some 52 percent of private workers
  • Provide 51 percent of private-sector output
  • Receive 35 percent% of federal government contract dollars
  • Provide as many as 7 out of every 10 new jobs in the economy
70
Q

What is a Franchise?

A

When one business owner sells to another the right to operate the same business in another location.

71
Q

What are the 3 parts of the Birth Stage?

A
  • Establishing the Firm
  • Getting customers
  • Finding the money
72
Q

Family Owned Business Facts.

A
  • Largest percentage of businesses worldwide
  • Feuds results when family members disagree over how the business is run
  • Succession problem
73
Q

What is the percentage of small businesses that fail?

A

60-80%.

74
Q

What is a Business Incubator?

A

Provides services to help new businesses get started.

75
Q

What are Small Business Development Centers?

A
  • Supported by Small Business Association

- Offer help to small business owners to set up and manage their businesses

76
Q

What is a Business Plan?

A

Describes goals, operating plans, and financing for a new business.

77
Q

What is a Sole Proprietorship?

A

An individual or married couple pursuing business for a profit.

78
Q

What is a Partnership?

A

Two or more people agree to contribute resources to start and operate a business together.

79
Q

What is a Corporation?

A

A legal entity that exists separately from its owners.

80
Q

What is Debt Financing?

A

Involves borrowing money from another person, a bank, or a financial institution.

81
Q

What is Equity Financing?

A

Involves exchanging ownership shares for outside investment monies.

82
Q

What are Venture Capitalists?

A

Involves making large investments in new ventures in return for an equity stake in the business.

83
Q

What is an Angel Investor?

A

A wealthy individual willing to invest in return for equity in a new venture.

84
Q

What is an Initial Public Offering (IPO)?

A

An initial selling of shares of stock to the public at large.

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