5.2 Evaluate & Deliver Benefits and Values

Question 1

How

Answer 1

1. Investigate identified benefits
2. Build shared understanding of project value
3. Document ownership of benefits realization
4. Verify benefits are tracked
5. Evaluate organisational impact
6. Evaluate delivery options for benefits
7. Inform stakeholders of value delivered

Question 2

1. Investigate identified benefits
   -Shareholder value
   -Customer value
   -Employee Knowledge

Answer 2

T&T
1. Cost benefit and value analysis tool
-ROI
-Min acceptable rate of return (MARR or Hurdle rate)
-Net Present value (NPV)
-Internal rate of return (IRR)
-Payback period (PP)
2. Spring velocity

D&A
1. Benefits realization plan
2. Updated prioritized product backlog
3. Product increment

Question 3

2. Build shared understanding of project value

Answer 3

T&T
1. External environment analysis
-SWOT
-PESTLE
-Porter’s 5 force analysis
2. Influence matrices and power grids
3. User story mapping
4. Stakeholder engagement plan
5. Communication engagement plan
6. Sprint retrospective
7. Earned value mgmt

D&A
1. Benefits mgmt plan

Question 4

3. Document ownership of benefits realization

Answer 4

T&T
1. Cost Benefit & Analysis
2. Earned Value Mgmt
3. Value Analysis
-Value stream mapping
-Customer valued prioritization
-Relative prioritization
-Product Roadmap
-Risk-adjusted backlog

D&A
1. Benefits realization plan
2. Communications mgmt plan
3. RACI Chart

Question 5

4. Verify benefits are tracked

Answer 5

T&T
1. Benefit cost analysis for tracking benefits
2. Value analysis

D&A
1. Benefits realization plan
2. Benefits realization report

Question 6

5. Evaluate organisational impact
   -NPS
   -Direct observation
   -Customer and user interviews
   -Social media sentiment
   -ROI
   -Profitability

Answer 6

T&T
1. Simulation techniques
2. ROI
3. Net present value (NPV)
4. Internal Rate of Return (IRR)
5. Decision Tree Analysis
6. Expected Monetary Value

D&A
1. Benefits mgmt plan

Question 7

6. Evaluate delivery options for benefits

Answer 7

T&T
1. Stakeholder Engagement plan
2. MVP
3. Min Business increment

D&A
1. Benefits realization plan
2. Benefits realization report

Question 8

7. Inform stakeholders of value delivered

Answer 8

T&T
1. Stakeholder engagement plan
2. Sprint Review
3. Sprint Retrospective
4. Customer value Prioritization

D&A
1. Benefits realization plan
2. Product backlog