BUS 315 Final Exam Flashcards

(53 cards)

1
Q

The network of entities involved in producing, handling, and distributing a product or service.

A

Supply Chain

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2
Q

The planning and management of the movement and storage of goods, services, and information.

A

Logistics

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3
Q

The stock of goods held at various stages of production and distribution.

A

Inventory

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4
Q

The time taken from the initiation of a process to its competition.

A

Lead Time

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5
Q

The process of sourcing and acquiring goods or services.

A

Procurement

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6
Q

Predicting future customer demand using historical data and market trends.

A

Demand Forecasting

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7
Q

A strategy to minimize inventory by receiving goods only as needed.

A

Just-in-Time (JIT)

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8
Q

The storage of goods in a controlled environment until needed.

A

Warehousing

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9
Q

The process of receiving, processing, and delivering customer orders.

A

Order Fulfillment

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10
Q

Determining the production capacity needed to meet demand.

A

Capacity Planning

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11
Q

Categorizing inventory based on importance to prioritize management efforts.

A

ABC Analysis

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12
Q

Demand fluctuations amplified as they move up the supply chain.

A

Bullwhip Effect

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13
Q

Transferring goods directly from inbound to outbound transport without storage.

A

Cross-Docking

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14
Q

Managing the return of goods from customers for reuse, recycling, and disposal.

A

Reverse Logistics

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15
Q

A methodology for improving processing by reducing defects.

A

Six Sigma

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16
Q

A production approach focused on minimizing waste.

A

Lean Manufacturing

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17
Q

A management approach to long-term success through customer satisfaction.

A

Total Quality Management (TQM)

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18
Q

Metrics used to evaluate supply chain performance.

A

Key Performance Indicators (KPIs)

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19
Q

Suppliers manage inventory levels for their customers.

A

Vendor-Managed Inventory (VMI)

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20
Q

The optimal order quantity to minimize total inventory costs.

A

Economic Order Quantity (EOQ)

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21
Q

Software that integrates core business processes.

A

Enterprise Resource Planning (ERP)

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22
Q

A system for planning production and inventory.

A

Material Requirements Planning (MRP)

23
Q

Technology for tracking goods using radio waves.

A

Radio Frequency Identification (RFID)

24
Q

A decentralized ledger for secure and transparent transactions.

25
Connecting devices to collect and exchange data in real time.
Internet of Things (IoT)
26
International trade terms of defining responsibilities of buyers and sellers.
Incoterms
27
The process of moving goods through customs to enter a country.
Customs Clearance
28
Coordinating the shipment of goods across borders.
Freight Forwarding
29
Outsourcing logistics and supply chain functions to a third party.
Third-Party Logistics (3PL)
30
Procuring goods or services from international suppliers.
Global Sourcing
31
The total greenhouse gas emissions caused by a supply chain.
Carbon Footprint
32
A system focused on reusing and recycling resources.
Circular Economy
33
Strategies to reduce supply chain vulnerabilities.
Risk Mitigation
34
Preparing for disruptions to maintain operations.
Business Continuity Planning
35
Ensuring suppliers adhere to ethical labor and environmental practices.
Ethical Sourcing
36
The time required to complete one cycle of a process.
Cycle Time
37
The percentage of customers' orders fulfilled from available stock.
Fill Rate
38
The percentage of orders delivered on or before the promised date.
On-Time Delivery (OTD)
39
The total cost of delivering a product or service to a customer.
Cost-to-Serve
40
The rate at which inventory is sold and replaced.
Inventory Turnover
41
Extra inventory held to prevent stockouts.
Safety Stock
42
The time between placing and receiving an order.
Order Cycle
43
Producing goods in groups or batches.
Batch Processing
44
A scheduling system for lean manufacturing.
Kanban
45
Delegating business processes to external providers.
Outsourcing
46
Real-time tracking of goods and processes.
Supply Chain Visibility
47
Aligning supply chain activities with customer demand.
Demand Planning
48
Managing interactions with suppliers.
Supplier Relationship Management (SRM)
49
The direct costs of producing goods sold by a company.
Cost of Goods Sold (COGS)
50
A contract defining service expectations between parties.
Service Level Agreement (SLA)
51
1. Enter the scores in column A (A2). 2. Enter the weights (as percentages) in column B (B2). 3. Use the formula =SUMPRODUCT(A2:A4, B2:B4) / SUM(B2:B4) to calculate ________.
Weighted Average
52
Sum up the products of x * their probabilities = _____
Expected Value
53