ch 9 Flashcards

(18 cards)

1
Q

implicit communication benefits

A

-source me seem less patronizing
-less restrictive
-

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2
Q

implicit conclusions

A

conclusions that are suggested or implied rather than directly stated.

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3
Q

when are implicit conclsuions best used?

A

-message is personally relevant to listener
-receiver is knowledgeable
-listeners are high in need for cognition

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4
Q

explicit conclusions best used when

A

-message is not personally relevant to listener
-listeners arent knowledgeable
-message is complex

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5
Q

Gain framed

A

-emphasizes the positive
-low sensations seekers are more persuaded
“you could get rich on this opportunity”

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6
Q

loss framed

A

-emphasizes the negative
-more effective becasuse people are generally risk adverse and fearful of moving backwards.
-“you could loose everything”

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7
Q

evidence and prof

A

-facilitates persuasion, increases credibility
-May increase central processing

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8
Q

evidence and proof is most effective when

A

-receivers have high involvement

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9
Q

Receivers with low involvement

A

-quantity of arguments that counts

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10
Q

Receivers with high involvement

A

-it is the quality of arguments that matters

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11
Q

Repetition and mere exposure

A

-repetition can increase awareness, learning, retention
-ideas, brands and people tend to grow on us

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12
Q

Narrative evidence
Statistical evidence

A

-Low involvement, high emotional engagement
-High involvement, low emotional engagement

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13
Q

Order effects: The placement of arguments within a message can influence their impact

A

anticlimax- strong arguments first
Climax order- strong arguments come last
Pyramidal order- Strong arguments come in the midddle

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14
Q

First arguments presented=
Last arguments presented=

A

Primacy
Recency

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15
Q

Prevention techniques

A

strategies to make audiences more resistant to persuasion

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16
Q

Innoculation theory

A

-exposing individuals to a weak dose of an opposing argument .

17
Q

1 vs 2 sided messages

A

One sides presents only arguments in favour of a particular position
Two sided acknowledges both sides

18
Q

where the audience is warned in advance that someone will try to influence or persuade them